By Experience Care
The podcast currently has 50 episodes available.
On this week’s episode of LTC Heroes, we sit down with Keo Velasquez, executive director of Watermark Retirement Communities.
Keo has helped Watermark Retirement Communities list in the top 25 best workplaces for aging services in a national program. He has more than 20 years of experience in the culinary industry and, in the episode, we discuss his transition from executive chef to executive director.
Topics covered in the episode include marketing, hospitality, and food.
The episode begins with Keo answering some icebreaker questions before he explains how he got into the long-term care industry.
We learn about the learning curve Keo experienced during his move to the long-term care industry and when he realized that it was the right industry for him.
Keo explains how he was trained for the long-term care industry and shares his advice for anyone making a similar transition.
Generational food changes are discussed, and Keo talks about the changing menus served at Watermark Retirement Communities.
Toward the end of the episode, Keo discusses the marketing of Watermark Retirement Communities. He explains that he focuses on developing delicious food that will encourage residents' children to want to visit the community.
Learn how Keo Velasquez, executive director of Watermark Retirement Communities, transitioned from executive chef to executive director by tuning into the latest episode of LTC Heroes.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of the LTC Heroes podcast, we sit down with Dianne Powell, owner and instructor of Allied Health Career Training LLC.
Dianne started off working as a certified nursing assistant in the long-term care industry. Now she helps people train to be CNAs themselves at Allied Health Career Training LLC.
The episode begins with Dianne answering a few icebreaker questions before explaining how she first got into the industry.
We learn how long Dianne worked as a CNA before she started climbing the ladder into training. We also find out what Dianne’s last job was in a nursing home before she started Allied Health Career Training.
Dianne speaks a lot about Allied Health Career Training LLC and we learn about the classes in detail, that they’re kept short, engaging, and fun.
We also learn what the average CNA is like at the career training establishment, and how students typically find out about the role.
Towards the end of the episode, Dianne shares what those training to be CNAs can expect from the course.
Explore what it’s like to train as a certified nursing assistant by tuning into the latest episode of the LTC Heroes podcast with Dianne Powell, owner and instructor of Allied Health Career Training LLC.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.
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Sponsored by Experience.Care
This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In the latest episode of LTC Heroes, we discuss entrepreneurship and culture with Owen Hammond, President, CEO, and Principal at Cascadia Healthcare.
Owen established Cascadia Healthcare in 2015 and has since grown the business to 25 facilities across the United States.
The episode begins with a few icebreaker questions before Owen shares how he got into the long-term care industry.
The majority of the episode is about the growth of Cascadia Healthcare. Owen discusses the challenges of running the organization and what his visions were for the company. He also shares what he would do differently when growing the business if he could.
A large part of the episode is also about the importance of healthy company culture in Cascadia Healthcare. For Owen, ensuring that staff members feel appreciated and listened to is essential for a company’s success.
Linking into this, Owen also answers how he manages work relationships based on his personality.
Toward the end of the episode, Owen discusses the company’s training program for those joining Cascadia and why it’s important for the business.
Learn how one organization in the long-term care industry opened 25 facilities within six years by tuning into the latest episode of LTC Heroes with Owen Hammond, President, CEO, and Principal at Cascadia Healthcare.
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of the LTC Heroes podcast, we chat with Jill Steiner, Managing Partner at Dove Estates Senior Living Community, in Goddard, Kansas.
Jill’s father, John, was the original owner of the community. After suffering a stroke during the completion stages of the community’s development, John found himself in need of the services it provided. He moved into the home with his wife, Marilyn.
Today, Dove Estates is owned by John, Jill, and her four sisters.
Throughout the episode, Jill discusses what it’s like to manage Dove Estates with her father living in the establishment, as well as her experience working so closely with her sisters. We learn what it was like for Jill to get to grips with managing the home, especially as she was previously a stay-at-home mum for 16 years.
We discover that serving high-quality food is one of the main priorities of Dove Estates—so much so that they spend less money on marketing than many other competitors because they can rely so heavily on word-of-mouth.
Toward the end of the episode, Jill shares her advice for those hoping to open a senior living establishment.
Learn what it’s like to work closely with family members, by tuning in to the latest episode of the LTC Heroes podcast with Jill Steiner, the Managing Partner at Dove Estates Senior Living Community. Jill owns the senior housing establishment with her four sisters, and her parents also reside at the home.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of LTC Heroes, we hear the insights of Dr. Bill Thomas, Founder and Chairman at Minka. Minka provides beautifully designed, sensibly-sized homes for seniors to live in. The company was developed based on the notion that people of all ages deserve to live in a place they love and in a manner they love.
As well as Minka, Bill has founded several other projects, including The Eden Alternative and The Greenhouse Project, dedicated to improving the lives of the elderly. In the episode, we learn more about these projects.
Bill is known for being critical of the long-term care industry, since he believes seniors should be able to live higher-quality lives than they do. He believes that elders should be able to have a great life. He supports people who make it their life’s work to help elders achieve this.
Bill is proud to do things differently when it comes to taking care of seniors in his projects. In the episode, Bill expands more about his views and his somewhat controversial opinions on the long-term care industry. His belief when it comes to the long-term care industry is, ‘If you want to have impact you don't give excuses. And you don't accept them.’
Discover why Dr. Bill Thomas, Founder and Chairman at Minka, is critical of the long-term care industry by checking out the latest episode of LTC Heroes.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of the LTC Heroes podcast, we chatted with Nate Schema, Vice President of Operations at The Evangelical Lutheran Good Samaritan Society—the biggest not-for-profit provider of senior housing and services in the United States.
The main topic of the conversation is public relations in long-term care and how the organization has made more effort to be in the public eye. The episode begins with Nate sharing more information about his background in long-term care. We learn that Nate has over 15 years of experience in the industry.
Nate discusses the importance of caring for residents and treating them as you would family members. He explains how staff members put residents’ needs first and make them feel special.
Then, Nate goes on to explain how The Evangelical Lutheran Good Samaritan Society used to shy away from the public eye and how they’ve made the steps to change that and why.
We learn how staff members made the brand more visible in the public eye. Towards the end of the episode, Nate also gives advice to other organizations who may want to follow in their footsteps.
Learn how The Evangelical Lutheran Good Samaritan Society improved their PR strategy to be more visible in the public eye, by tuning into the latest episode of the LTC Heroes podcast with Nate Schema, Vice President of Operations of the company.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of the LTC Heroes podcast, we discuss changing company culture in long-term care. The episode includes Bob Speelman, Vice-President of Business Development and Culture at Foundations Health Solutions, and Brian Colleran, the owner and founder of the company.
Foundations Health Solutions is Ohio's leading long-term care company, managing 59 nursing homes. The company specializes in physical therapy, skilled nursing, quality outcomes, and resident satisfaction.
The episode starts with a few icebreaker questions for Brian, including what he would change in the long-term care industry if he could.
The conversation then delves into the main topic of the episode, which is changing company culture in the industry. Brian shares what makes the company culture at Foundations Health Solutions so special, which is mainly that he views people as individuals who are all important to the company.
We also learn where Brian learned this mentality and how Bob has evolved as a leader over the years. Toward the end of the episode, we discover where Brian sees the organization going in five to ten years, which involves focusing on hiring and retaining excellent employees.
Learn all about the importance of company culture in the long-term care industry by tuning into the latest episode of the LTC Heroes podcast. The episode includes Bob Speelman, Vice-President of Business Development and Culture at Foundations Health Solutions, and Brian Colleran, the owner and founder of the company.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.
--
This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of LTC Heroes, we discuss EHR implementation with Brandon Claps, Chief Information Officer at Loretto.
Loretto is a senior care agency in Central New York and is going through a complete overhaul of its information systems, going completely paperless.
The episode covers many areas involved in Loretto’s EHR implementation, including how companies in the long-term care industry assess when they need an EHR, determine what features they need, purchase EHR implementation, and help their teams implement the changes.
Toward the beginning of the episode, Brandon explains how Loretto decided it needed to go paperless. He discusses the financial implications and challenges of EHR and the delays they had to experience during the process.
Brandon explains what excellent EHR software would look like for companies in the long-term care industry and what any organizations hoping to move to paperless should look out for. He also discusses any challenges he had with helping his team move over to EHR.
The episode comes to a close with Brandon giving his general advice to any companies in the long-term care industry hoping to move to EHR in the future.
Discover how to move to EHR in the long-term care industry by tuning in to the latest episode of LTC Heroes with Brandon Claps, Chief Information Officer at Loretto.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of LTC Heroes, we meet with Dr. Jeffrey Farber, President and CEO at Jewish Home in New York. We discuss the long-term care industry trends worth talking about, including the good, the bad, and the ugly.
The New Jewish Home is a comprehensive, mission-driven nonprofit health care system for older New Yorkers, and it was established in 1848. Jeffrey has been at the company and working in the long-term care industry for four years. Although he’s still relatively new to the industry, Jeffrey has learned a lot over the years and has picked up on many industry trends.
Toward the beginning of the episode, Jeffrey answers that he would change ageism in the long-term care industry if he could.
Jeffrey then discusses the types of people typically found in nursing homes and speaks about his experiences there. He details what he’s learned during his four years in the industry and how he picks up on trends.
While Jeffrey shares the positives in the long-term care industry, such as the dedicated workers, he also discusses some of the problems in the sector.
Discover the positives and negatives of the long-term care industry by tuning into the latest episode of LTC Heroes with Dr. Jeffrey Farber, President, and CEO at Jewish Home in New York.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community!
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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance, our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
In this week’s episode of the LTC Heroes podcast, we sit down with Rob Liebreich, CEO and President of Goodwin House, to discuss the StrongerMemory program he established.
Rob Liebreich was chosen as President and CEO of Goodwin House Incorporated in May 2019. His energy, compassion, and creative drive, as well as his steady leadership in senior living, made him stand out during a competitive six-month national search for the new Goodwin House CEO.
StrongerMemory is a program designed to stimulate the brain’s prefrontal cortex, which is responsible for our ability to retrieve memories. Users spend 20 to 30 minutes a day practicing reading, writing, and math activities.
Rob began the program when he began witnessing his mother’s struggles with mild cognitive impairment.
At the beginning of the episode, we learn more about Rob’s views, including what he would change in long-term care if he could and what the most significant change he’s seen over the past years is.
Rob later explains how the StrongerMemory curriculum is based on a Japanese method he learned about at a conference in 2012. Rob discusses the benefits of the program as well as his goals for it.
Toward the end of the podcast episode, Rob shares how far along the program is and what he expects for the future of StrongerMemory. He finishes up by explaining the simplicity of StrongerMemory, again highlighting some of its benefits.
Learn all about StrongerMemory, a program designed to help people with early signs of dementia or mild cognitive impairment, by tuning in to the latest episode of the LTC Heroes podcast, with Rob Liebreich, CEO and President of Goodwin House.
We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.
--
This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.
Your profitability is our priority and your compliance our cause. Since 1969.
Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.
The podcast currently has 50 episodes available.