Today we have a BONUS EPISODE for you! In this episode, we hear from corporate coach, speechwriter Lisa Yakobi. Lisa and I discuss DISC and how to use DISC to provide excellent customer service in whatever industry you work. We share how to recognize the needs of your customers based on their DISC personality profile. Enjoy the show!

Today, we speak with Natalie Caruthers, and Kim Kennamer from SC House Calls about add on service codes. Kim & Natalie both have years of experience in the health care industry and work to help clinicians become more efficient and to stay within medicare regulations. In this episode, we speak to them about the different add on service codes that Medicare encourages providers to use in their practice. We hope you enjoy the show!

Happy New Year, and welcome to episode 44 and season 2 of the LTC University Podcast. We want you to start the new year off right by being in the right frame of mind and with healthy habits. Today, we speak with Victor Brown about relieving stress and anxiety through breathing and exercise. The fact of the matter is, we are going to have anxiety and stress, and how we deal with it will affect the outcomes of our jobs and life. We hope you enjoy the show!

For our final episode of season one of the LTC University Podcast, we speak with Registered Nurse, Trent Praytor. Trent is the Director of Clinical Operations in the Upstate in South Carolina for SC House Calls. Trent talks about how their providers measure the health of their patients through Risk Assessment Factors. Enjoy our conversation with Trent Praytor!

Today we speak with David Teachey, the Director of Clinical Operations at South Carolina House Calls in the Midlands. David brings years of experience as a registered nurse with remote monitoring systems. David shares with us how this system is keeping people out of the hospital and has even saved lives. Enjoy our conversation with David Teachey!

Today, we hear a conversation with Ronnie Duncan, the Chief Diversity & Inclusion Officer for Agape Hospice. We discuss being self-aware and using DISC as a tool to help us check our blind spots. We also discuss each personality type and how it relates to diversity and why diversity of personality type is needed to be successful in the workforce and life! Enjoy our conversation with Ronnie Duncan!

This week we speak with Dana Holtvoigt, the Lead Volunteer Coordinator for Agape Hospice. Dana leads coordinators across the entire state of South Carolina that recruit and train volunteers that serve Hospice Patients in their last weeks of life. Dana shares the many ways that people can make an enormous impact on a family's life. Enjoy our conversation with Dana Holtvoigt!

In this episode, we have a conversation with Dr. Kelly Jones, PharmD, BCPS. Dr. Jones is a Pharmacist at THE Pharmacy in Florence, South Carolina. We discuss hospice medication and symptom management. Dr. Jones has 30 years of experience and loves serving hospice patients and their families. Enjoy our talk with Dr. Kelly Jones.

Today we have the president of LTC University on the podcast,  Dr. Jimmie Williamson. Dr. Williamson has been a lifelong educator, having served as President of two Community Colleges and President of both the South and North Carolina System of Community Colleges. Having also worked in long-term post-acute care for eight years, he brings a unique perspective to education within the post-acute care setting. Today we discuss the leadership principles of the greatest leader of all time, Jesus. Even if you are not religious, you will get a lot out of this podcast. Enjoy the show!

In this episode, we speak with Chris Acevedo about starting a Palliative Care program. Chris is one of the foremost experts in the Palliative care business. Chris is a consultant and has helped many Palliative Care programs across the country. Enjoy our conversation!