Luis Engrossa has an MBA in International Marketing and Finance - and a life-long passion for IT. He has dedicated his career to developing and managing IT systems for public services - for 15 years as CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR).

Today he is leading the Information Systems and Training Division at ICNF (Institute of Nature Conservation and Forestry). He has co-founded Portuguese Blockchain Alliance and is acting as its General Assembly VP.

In this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities.

TABLE OF CONTENTS

00:53 - Introduction: Luis Engrossa

01:38 - IT Transformation at ERSAR: new data center

03:18 - About ERSAR and its public function

06:41 - CIO role at ERSAR

07:58 - IT Transformation at ERSAR: new BPM and document management platform

17:13 - Institute of Nature Conservation and Forestry and Luis' role as head of Information Systems and Training Division

22:40 - Blockchain Alliance and the potential for it in public services

▶ PART 2: Leadership Lessons Learned

https://youtu.be/JppaFsJT7zo

EUROPEAN DIGITAL LEADER OF THE YEAR 2020

Luis Engrossa is a Public sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET.

Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/