Tony chats with Luke Fraser, CEO at Stepwise Innovation. They are a research and design firm that helps insurance carriers understand their customers as people and then develop growth strategies as a result of that which might include new products (both insurance and non-insurance) and new growth strategies.

Luke Fraser: https://www.linkedin.com/in/lukefraser/
Stepwise Innovation: https://www.stepwiseinnovation.com/

Video Version: https://youtu.be/6Wz1wYajg7E