Clare has personally visited over 300 law firms and 2,500 estate agency branches throughout England & Wales and is an exceptional trainer and consultant. Clare and I discuss her journey from starting at Marks and Spencer to working in Insurance and Agency and lessons learned along the way. We talk about rolling out the red carpet, how to view complaints in a different way, Women in Estate Agency and Clare's talk at the conference and what Men can learn from this as well as who inspires Clare.