In this episode of Lunchtime Learning, host Stephen Brown sits down with acclaimed auctioneer, high-performance practitioner, and author Andy Reid. Andy shares his unique insights and strategies honed over his extensive career, covering topics like effective communication, negotiation skills, and developing a success-driven mindset. With his direct yet approachable style, Andy provides practical tips to help real estate professionals and entrepreneurs unlock their full potential. This engaging conversation offers listeners valuable lessons from Andy committed to making success feel more accessible

Lucy Joerin, is the Founder and Chief Marketing Officer of Stowhill Estates, as well as the founder of the Elite Agent Mastermind and a coach for women in property. In this episode, Lucy shares her journey into estate agency, the importance of building relationships with clients, and the benefits of joining a mastermind group. She provides valuable insights on becoming a better listener, developing a growth mindset, and recommended resources for estate agent professionals. This podcast is a must-listen for anyone looking to build a successful and fulfilling career in the property industry.

In this episode, I welome Michael Parry, co-founder of Frank Modern Estate Agents in Peterborough. Michael shares his extensive experience in the industry, from starting out at Blundell's and Foxton's to eventually launching his own successful agency.

Michael provides valuable insights on effective prospecting and lead generation strategies, the importance of building strong relationships with local partners like solicitors, and the key role of training and mentorship in developing top talent. He also discusses the challenges of recruiting and how he has adapted his approach.

Additionally, Michael offers recommendations on must-read books and podcasts, as well as the benefits of having a business coach to provide an outside perspective. This conversation is packed with practical tips and wisdom that any agent can apply to grow their business

Mandy is the business owner of Chalmers Agency. In this episode Mandy and I discuss her journey from working in the family label printing business to owning an agency, how collaboration has helped her business, setting up processes, the power of face to face meetings, what it takes to be a top performer and the women in Estate Agency Group.

From Saturday viewing assistant to founder of her own boutique agency — Grace Watson shares her inspiring journey in estate agency.

Grace launched Grace Green Homes to deliver extraordinary marketing for extraordinary homes across the Home Counties — and she’s doing just that. In this episode, we dive into her story, strategy, and stand-out approach in a competitive high-end market.

🔥 Topics we cover include:
▪️ Starting from the ground up: lettings to sales to solo
▪️ Competing against top-tier agencies
▪️ Why collaboration beats competition
▪️ The power of media days & creating a premium experience
▪️ Using engagement fees to set expectations
▪️ Storytelling as a marketing superpower
▪️ Celebrating your wins — and why it matters

If you're an estate or letting agent wanting to stand out, this one’s packed with practical insights and inspiration.

#EstateAgentsLearning #RealEstatePodcast #GraceGreenHomes #EstateAgency #HomeCountiesProperty #StorytellingInSales #RealEstateMarketing #WomenInProperty #LettingsToSales #BoutiqueAgency

Danny is the National Head of Training at Mcgrath in Australia.

Danny shares his learnings from starting in property management, to becoming a sales agent, then a Principal, to starting and then selling a PropTech business and then working with John Mcgrath again.

Topics discussed include lead generation, fees, communication, qualitities of a top performer, what makes John Mcgrath the incredible person he is and lessons from AREC.

New Podcast Episode: From Homeless to Letting Agent — Maxine's Journey in the York Lettings Industry

Maxine, founder of MTPC Lettings Consultancy, launched her business in 2017 after working across every level of the York lettings scene for over 20 years.

In this powerful and inspiring episode, Maxine shares how experiencing homelessness at a young age shaped her passion, drive, and purpose to support both landlords and tenants.

We dive into:

• The essential skills that make a truly exceptional letting agent

• How small, thoughtful actions can make you stand out

• The story behind the 100 Club and her Investor Service

• Creative ways to find and win landlords

• The value of ARLA membership

• Making each day enjoyable, even under pressure

• How she manages stress while running a successful consultancy

Whether you’re just starting in lettings or a seasoned professional, Maxine’s insights and mindset are not to be missed.

Donna has recently set up her brockerage with EXP. In this episode, Donna shares her learnings from 30 years of experience. Donna and I discuss building relationships, the importance of communication, building your confidence and coming out of your comfort, Donna's love of learning, having mentors, the importance of collaboration and the Women In Estate Agency Group.

In this episode, I’m joined by Sarah Walker, the dynamic founder of Walker Hall Estate Agents Ltd in South West London. With over 25 years of property expertise, Sarah shares her journey as an independent estate agent and the lessons she’s learned along the way.

We dive into:

Her unwavering passion for property
Why mindset matters more than ever
The power of collaboration and community
The magic of "just doing it" – what have you really got to lose?

Thinking big and backing yourself
Why professionals always practise before they play

How Agents Together and Women in Estate Agency have aided her growth

Whether you're new to the industry or a seasoned pro, this episode is packed with golden takeaways to inspire, motivate, and get you thinking differently.

Special mentions for Verona Frankish, Simon Gates and Tanya Baker.

Harry is a sales coach in Sydney, Australia and helps people enhance their process and personality to generate better revenue in their business.

Harry and I discuss culture, recruitment, the Johari window, structure, time management, activity input, pipeline management and transations as well as the importance of checklists, mentors and accountability.