Jerry and I discuss what makes an Ethical Estate Agent and my recent experiences with Agents.

Vaughan is the business owner of Belvoir Wrexham. Vaughan and I discuss his cold start, building up lettings and then sales, how to stand out from your competition, showcase your local businesses and making yourself uncomfortable.

Holly is a leadership and development coach. Holly and I discuss what it takes to be the agent of choice, mindset, what makes a great leader, marginal gains, tiny noticeable things, accountability and implementation.

Clare has personally visited over 300 law firms and 2,500 estate agency branches throughout England & Wales and is an exceptional trainer and consultant. Clare and I discuss her journey from starting at Marks and Spencer to working in Insurance and Agency and lessons learned along the way. We talk about rolling out the red carpet, how to view complaints in a different way, Women in Estate Agency and Clare's talk at the conference and what Men can learn from this as well as who inspires Clare.

SJ Taylor is the Group Operations Director at Preston Baker. SJ and I discuss what does exceptional prospecting look like, being part of a team, hunters, farmers and unicorns, outcome to service, from cradle to grave process, adapting to change, acceptance, awareness, listening, productivity, consequences and who inspires her.

Andy is a former England International Rugby player, having played under Sir Clive Wodward. Andy is now a performance coach helping people maximise their potential. Andy and I discuss his learnings from Rugby, overcoming challenges, knowing your why and purpose, what it takes to be a high performer, getting uncomfortable and taking action.

Nick is the first pioneer of IAD UK. Nick and I discuss starting out doing work experience to running his own buying agency, to becoming an Agent in France and building a team. We chat about fees, negotiation skills, implementation and mentors.

Steve is the Managing Director of Benjamin Stevens and has recently celebrated their 20 years anniversary. Steve and I discuss the lessons he has learned along the way, including engaging in the community, recruitment, what it takes to be a top performer, sales progression, block management, starting an auction department and who inspires him.

Matt is the MD of Nicol and Co Estate Agents and recently won Sales Agency of the year. Matt and I discuss how he went from a Junior in his first agency role to turning the branch into profit, opening his agency and going to 3 branches, building the culture, being memorable for the right reasons, being rooted in the community and the benefit of mentors.

Steve Green is a Director of Simply Green Estate Agents in Newton Abbot. Steve and I discuss starting off as a tea boy in his father's agency to being a branch manager, lessons working with his father to starting his own agency during Covid. We discuss changing the opinion of Estate Agents, working with schools, working with your local community and the power of social media.