Lunchtime Learning

Caroline is the MD of Pattinson Estate Agents, the largest independent Estate Agent in the North East. Caroline and I discuss what it's like working in the family business and how Caroline has risen from sticking photos to becoming MD. We discuss working as a team, recruitment, motivating the team, educating the consumer, the Women In Estate Agency Conference and who inspires Caroline.

Mike is the Company Director of Black and Golds Estate Agents. Mike and I discuss how he set up his own agency, starting from working in his bedroom to having 2 branches. We discuss playing to your strengths, learning from your failures, being boringly consistent, finding your own voice, benefits of having an in house mortgage broker, communication and who inspires Mike.

Steve is the general manager of The Agency Australia and was included in the Top 50 of the influential Real Estate Leaders in 2023 as well as having worked in the UK and Dubai. Steve and I discuss 6 trends emerging in Australia that UK agents should find interesting.

Jerry and I discuss what makes an Ethical Estate Agent and my recent experiences with Agents.

Vaughan is the business owner of Belvoir Wrexham. Vaughan and I discuss his cold start, building up lettings and then sales, how to stand out from your competition, showcase your local businesses and making yourself uncomfortable.

Holly is a leadership and development coach. Holly and I discuss what it takes to be the agent of choice, mindset, what makes a great leader, marginal gains, tiny noticeable things, accountability and implementation.

Clare has personally visited over 300 law firms and 2,500 estate agency branches throughout England & Wales and is an exceptional trainer and consultant. Clare and I discuss her journey from starting at Marks and Spencer to working in Insurance and Agency and lessons learned along the way. We talk about rolling out the red carpet, how to view complaints in a different way, Women in Estate Agency and Clare's talk at the conference and what Men can learn from this as well as who inspires Clare.

SJ Taylor is the Group Operations Director at Preston Baker. SJ and I discuss what does exceptional prospecting look like, being part of a team, hunters, farmers and unicorns, outcome to service, from cradle to grave process, adapting to change, acceptance, awareness, listening, productivity, consequences and who inspires her.

Andy is a former England International Rugby player, having played under Sir Clive Wodward. Andy is now a performance coach helping people maximise their potential. Andy and I discuss his learnings from Rugby, overcoming challenges, knowing your why and purpose, what it takes to be a high performer, getting uncomfortable and taking action.

Nick is the first pioneer of IAD UK. Nick and I discuss starting out doing work experience to running his own buying agency, to becoming an Agent in France and building a team. We chat about fees, negotiation skills, implementation and mentors.