Lunchtime Learning

Steve is the Managing Director of Benjamin Stevens and has recently celebrated their 20 years anniversary. Steve and I discuss the lessons he has learned along the way, including engaging in the community, recruitment, what it takes to be a top performer, sales progression, block management, starting an auction department and who inspires him.

Matt is the MD of Nicol and Co Estate Agents and recently won Sales Agency of the year. Matt and I discuss how he went from a Junior in his first agency role to turning the branch into profit, opening his agency and going to 3 branches, building the culture, being memorable for the right reasons, being rooted in the community and the benefit of mentors.

Steve Green is a Director of Simply Green Estate Agents in Newton Abbot. Steve and I discuss starting off as a tea boy in his father's agency to being a branch manager, lessons working with his father to starting his own agency during Covid. We discuss changing the opinion of Estate Agents, working with schools, working with your local community and the power of social media.

Jacqui is the Co-Director of Plymouth Homes Residential Lettings and Regional Executive for ARLA Propertymark. Jacqui and I discuss going from being homeless to working in agency and then the reasons for starting her agency. We discuss the qualities you need to be a top perfomer, Renters Reform Bill and the benefits of ARLA Propertymark.

As Group Director of Property Management at Leaders Roman Group , Kim oversees the running of a large, national team of Property Managers who serve circa 60,000 landlords across the UK, whilst developing the division’s range of services for the benefit of new and existing customers. Kim and I discuss starting off as a 19 year old at Foxtons, followed by Countrywide and then her current role. We discuss what skills are needed for a property manager, people being at the heart of everything, what tech helps, growing and maintaining letting portolios and the power of having a mentor.

Jennifer is the Director of Harrington Brown in County Durham. Jennifer and I discuss how she bought the business in December 2020 and has grown the agency over the last two years sharing her challenges, obstacles and learnings. We also discuss the benefits of Agents Together and Women In Estate Agency Group, the power of networking, tech and more more.

Luke is the Director of Knightsbridge Estate Agents. Luke and I discuss how Luke went from being the weekend person to running Lettings and then sales, his learnings along the way, his thirst for learning, getting the average sale fee up from 0.94%, tech, community, charity and landlord events.

Carrie is the Lettings Director at Hunters, where she has worked for 20 years. Carrie and I discuss going from a negotiator to branch manager, It's all about the customer, becoming more confident, maintaining and growing your portfolio, using Tech as an accelaration, listening and communicating.

In this episode Luke and I discuss his learnings from being a negotiator to the youngest branch mananger, to setting up a business with Ben which has grown to 5 branches and owning a financial services business in 3 years. We discuss mission, values, Hat training academy and the amazing work Hat and Home are doing for Parkinsons UK having so far raised £50k.

Jim Parker is the MD of Fife Properties. Jim has recently returned from a week at Necker Island where he met Richard Branson as well as many other well known people. In this episode Jim and I discuss his learnings from the trip, how success leaves clues, how to grow and elevate yourself, how you define yourself, dreaming big and much more.