Chris Buckler is the founder of The Estate Agency. In this episode Chris and I discuss the value agents should be adding to the customer, out performing, out servicing, out negotiating, out learning, out knowledging your competition, actively listening, being the Estate Agent for life, role play and much more.

Nick is the MD of Duncan Yeardley Estate Agents. Nick took over the business in 2012 and has expanded recently from 2 offices to 5.  In this episode Nick and I discuss culture, resilience, how to adapt to a changing market, having a growth mindset, celebrating successes, what it takes to be a top performer and much more.

Dafydd co-owns Dafydd Hardy Estate Agents and Chartered Surveyors a privately run, independent business with 5 offices in Wales. In this episode Dafydd and I discuss the 3 P's, implementation, never being too old to learrn, being a mentor, looking for the next new idea, communication and learning from businesses outside the Estate Agency profession

Sarah-Anne is the Residential Letting Manager at MacLeod and MacCullum and has worked there for 20 years, starting off as a lettings negotiator and now managing a team of 5. In this episode we discuss reccruitment, the benefits of belonging to ARLA Propertymark, being organised, finding Landlords, dealing with stress, building a team and the wonderful work of Agents Giving.

Jason has many years of property & business experience, moved 1000's of clients, managed 1000's of landlords properties and helped multiple million pound businesses to thrive. In this episode Jason and I discuss his learning from opening his agency, recruitment, implementation, selling vs telling, mentoring, being a top performer, being client focused and much more.

Dan presents, trains, coaches and mentors current and emerging leaders/managers for the past 15 years and is the Author of the daily leadership blog designed to help leaders reach higher in 300 words or less. In this episode Dan and I discuss his new book he co-authored with John David Mann called The Vagrant, as well as what leadership means to him, what it takes to be a top performer, consistency, being a mentor, and much more.

Tessa runs Landlord Law Services Ltd a Landlord Law online service and provides online and face to face training and advice for landlords, letting agents and other property professionals both in the private and social sectors. In this episode Tessa and I discuss what are Landlords concerns, choosing the right letting Agent, legislation, Landlords selling, property inspections and much more.

Kayleigh works at Giggs and Co and asked to be a guest on the show. Kayleigh and I discuss her journey in agency and the lessons so far learned along the way, including building confidence, coping with anxiety, juggling with 2 young kids, strategy conversations, buiding relationships, trust and much more.

Mike is the Custodian of the multi-disciplined business, Sheldon Bosley Knight, which has 170 staff, 14 offices and 10 specialisms. In this episode Mike and I discuss the foundations of Estate Agency, colleagues being your greatest asset, responsibility and accontability, acquisitions and training.

Mary-Lou has recently been appointed Vice President of NAEA Propertymark and has been an Agent for over 20 years. In this episode Mary-Lou and I discuss her journey and learnings along the way including working in a family business, training, communication, reading prople, getting out of your comfort zone, memo of understanding and much more.