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In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into their latest wins in the property market, with a focus on team building, recruitment, and maintaining a growth mindset.

They explore the current market landscape, the vital role of support staff, and the marketing strategies driving their business forward. The conversation also delves into the launch of a new lettings business, highlighting the importance of asset management, premium service, and strong negotiation skills.

Packed with practical advice, this episode offers valuable insights for agents looking to scale, strengthen their teams, and grow both sales and lettings arms of their business.

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In this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group.

Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the future of estate agency. The discussion covers market trends, the evolving role of technology and AI, and the importance of communication, culture, and client experience in agency life.

Heather also opens up about building a successful business with her brother, the importance of psychological safety in retaining top talent, and the critical role workplace culture plays in long-term success.

Packed with real-world examples and forward-thinking perspectives, this episode is a must-listen for agents looking to stay ahead in a rapidly changing industry.

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In this episode of The Complete Agent Podcast, James Kendall and David Warburton share a behind-the-scenes look at the realities of estate agency life—from tough client conversations to missed opportunities and everything in between.

The conversation covers:
 🔹 Insights from the super prime market and how they apply to all levels of agency work
 🔹 The importance of tone and communication in winning and retaining clients
 🔹 Lessons learned from lost listings and how to turn setbacks into growth
 🔹 Drawing parallels between coaching kids’ football and managing client relationships
 🔹 The power of client reviews, pricing strategy, and preparing for the spring market surge
 🔹 Why a structured approach to onboarding and lead generation can make all the difference

With honest reflections and practical takeaways, this episode is essential listening for agents looking to sharpen their client engagement and stay ahead in a competitive market.

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In this episode of The Complete Agent Podcast, the hosts dive into the super prime property market, exploring current trends, the power of networking, and how social media is reshaping the industry.

Joining them is Matthew Addison Smith, a seasoned expert in the super prime sector, who shares his journey and proven strategies for success. The discussion covers:

🔹 Market trends in the high-end property sector and what’s driving demand.
 🔹 The importance of networking and community in securing premium listings.
 🔹 Lead generation strategies tailored for the luxury market.
 🔹 How to manage client expectations and navigate complex negotiations.
 🔹 The future of the super prime market and where the biggest opportunities lie.

Packed with high-value insights, this episode is a must-listen for estate agents looking to break into or elevate their game in the super prime sector.

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In this episode of The Complete Agent Podcast, James Kendall, David Warburton, and Ian Storey catch up on their weeks, sharing key updates on the real estate market, sales performance, and team dynamics. They dive into the importance of cultivating a positive workplace culture and how it directly impacts success.

The conversation covers:
 🔹 Insights from a recent mastermind event, including the power of direct mail strategies.
 🔹 How AI is transforming the real estate industry and why agents need to embrace it.
 🔹 The role of team management and workplace culture in driving business growth.
 🔹 The importance of service quality over price and how to stand out in a competitive market.
 🔹 Why staying connected with clients and leveraging data is crucial for long-term success.

With practical strategies and forward-thinking insights, this episode is essential listening for estate agents looking to stay ahead of industry changes while maintaining a strong business foundation.

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In this episode, David Warburton and Ian Storey dive into their latest experiences in the property market, sharing key insights on what’s working right now in real estate. From building strong client relationships to innovative marketing techniques, they explore the strategies that make a real impact.

💡 Topics covered include:

✔️ The power of social media & video content in property marketing

✔️ How AI is streamlining estate agency processes

✔️ The importance of seasonal photography to enhance property appeal

✔️ Why clear communication with clients is crucial for success

✔️ The key steps to prepare properties for market readiness

If you’re looking to stay ahead in a changing market, this episode is packed with practical takeaways. Listen now and level up your agency game! 🎧

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In this episode of The Complete Agent Podcast, James Kendall and David Warburton dive into key aspects of the real estate market, covering everything from personal updates to market trends, price reductions, and the commercial decisions shaping today’s industry.

The conversation explores:

🔹 The importance of price reductions and managing client expectations in a shifting market.

🔹 Lessons from recent podcast guests on experience, team dynamics, and branding.

🔹 The challenges and opportunities of the partner agency model and what it takes to succeed.

🔹 How lead generation and differentiation can help agents stand out in a competitive landscape.

🔹 The critical role of consistency, growth, and a strong support network in long-term success.

With practical insights and strategic advice, this episode is a must-listen for estate agents looking to navigate the evolving market with confidence.

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In this episode of The Complete Agent Podcast, Ian Storey and James Kendall catch up on their weeks, discussing the importance of stepping back and taking breaks before diving into a deep conversation with Ian Macbeth of Avocado Property.

The discussion explores the challenges facing the estate agency industry today, particularly around communication, recruitment, and the evolving role of brand protection in a competitive market. Ian Macbeth shares the unique approach that Avocado takes—moving away from traditional sales and instead focusing on marketing and consultancy as the core of their model.

The conversation covers:

🔹 How Avocado differentiates itself in the industry through a marketing-led approach.

🔹 The importance of recruiting the right agents and maintaining high standards.

🔹 Strategies to support and retain self-employed agents for long-term success.

🔹 Sustainable business models and exit strategies designed to attract venture capital interest.

🔹 The role of lead generation, marketing discipline, and team culture in building a resilient estate agency.

Whether you’re an estate agent looking to refine your approach or a business owner considering new recruitment strategies, this episode is packed with insights you won’t want to miss.

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In this episode of The Complete Agent Podcast, host David Warburton is joined by Ian Storey and James Kendall to discuss the evolving estate agency industry, from sales performance to the impact of partner agency models and the role of education in real estate.

Special guest David Lindley, head of By Design, shares insights from running a network of premium estate agents, shedding light on shifting market dynamics, the rise of self-employed agents, and the market share of top brands. The conversation explores the challenges and opportunities of self-employment, the power of personal branding, and strategies for thriving in the premium sector.

The discussion emphasises the importance of consistency in marketing, collaboration, and adapting to market demands—key factors for agents looking to elevate their business and achieve long-term success.

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In this episode of The Complete Agent Podcast, hosts James Kendall, David Warburton, and Ian Storey reflect on their latest successes in the estate agency world, sharing insights on sales, listings, and client relationships. They are joined by special guest Alex Pelosi-Buchanan, a self-employed agent with eXp, who offers a candid look at his journey in the industry.

Alex discusses the challenges and rewards of self-employment, the importance of choosing the right brokerage, and the power of building a personal brand. He shares his experience navigating financial risks, leveraging virtual assistants, and adapting to the evolving landscape of real estate marketing. The conversation also explores the autonomy and flexibility of self-employment, the impact of a strong personal brand, and the emotional highs and lows that come with working independently.

A must-listen for agents considering self-employment or looking to refine their approach in today’s market.