In this energising episode of The World Class Real Estate Podcast, Mark Worrall and Ian Macbeth dive into the realities of January’s real estate market, celebrating a record month for valuations—despite battling some personal health setbacks.

They explore how effective marketing, automation, and storytelling are driving high conversion rates, with Ian revealing an impressive 80–85% success from website valuations alone. Ian also shares highlights from their company kickoff event, featuring an inspiring Paralympian speaker and a £10,000 giveaway that left the team fired up and focused on resilience, mindset, and goal setting.

The conversation turns to mortgage trends and bank competitiveness, where they note surprisingly small gaps between high and low loan-to-value mortgage rates—suggesting renewed confidence in the housing market.

A standout section focuses on insights from a recent training session with Phil Ian Jones, where Mark and Ian break down proven techniques for more effective property appraisals. From asking the right client questions to using role-play cards and embracing out-of-industry training, it’s packed with actionable tips.

They wrap up by previewing an upcoming training workbook—designed to elevate estate agents’ skills and support a breast cancer charity—and encourage agents to stay engaged, stay inspired, and keep raising industry standards.

🎯 Highlights:

• Resilience through injury and adversity

• Why storytelling sells: 80–85% valuation conversion

• Competitive mortgage market analysis

• Inspirational lessons from a Paralympian gold medallist

• Proven appraisal questions to build rapport

• Innovative training tools for agents

• Giving back through upcoming charitable projects

Whether you're in the UK or abroad, this episode delivers the tools, mindset, and motivation to thrive in 2026’s market.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this energising episode of The World Class Real Estate Podcast, Mark Worrall and Ian Macbeth dive into the realities of January’s real estate market, celebrating a record month for valuations—despite battling some personal health setbacks.

They explore how effective marketing, automation, and storytelling are driving high conversion rates, with Ian revealing an impressive 80–85% success from website valuations alone. Ian also shares highlights from their company kickoff event, featuring an inspiring Paralympian speaker and a £10,000 giveaway that left the team fired up and focused on resilience, mindset, and goal setting.

The conversation turns to mortgage trends and bank competitiveness, where they note surprisingly small gaps between high and low loan-to-value mortgage rates—suggesting renewed confidence in the housing market.

A standout section focuses on insights from a recent training session with Phil Ian Jones, where Mark and Ian break down proven techniques for more effective property appraisals. From asking the right client questions to using role-play cards and embracing out-of-industry training, it’s packed with actionable tips.

They wrap up by previewing an upcoming training workbook—designed to elevate estate agents’ skills and support a breast cancer charity—and encourage agents to stay engaged, stay inspired, and keep raising industry standards.

🎯 Highlights:

• Resilience through injury and adversity

• Why storytelling sells: 80–85% valuation conversion

• Competitive mortgage market analysis

• Inspirational lessons from a Paralympian gold medallist

• Proven appraisal questions to build rapport

• Innovative training tools for agents

• Giving back through upcoming charitable projects

Whether you're in the UK or abroad, this episode delivers the tools, mindset, and motivation to thrive in 2026’s market.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this episode of The World Class Real Estate Podcast, Ian Macbeth and Mark Worrall sit down with John Savage—a former military man turned real estate agent known for his process-driven, high-integrity approach to the industry.

John shares why integrity and excellence are the non-negotiables for world-class real estate in 2026. He reveals his unique method for valuing homes, one that focuses more on consumer psychology and market competition than just price per square foot. His refreshingly honest style even means advising clients not to list with him if it’s not in their best interest.

We explore:

• Why John prefers second-time sellers who better understand the process

• His use of TikTok as a lead generator and educational tool

• The 65-question Google Form he uses to pre-qualify clients

• How military training shaped his disciplined, process-first business model

• The 21 critical questions sellers must ask, from his book How to Sell Your House Fast

From repelling the wrong clients to redefining valuation strategy, this episode is packed with actionable insights for agents who want to raise their standards and build trust in a competitive market.

Connect with John on TikTok: https://www.tiktok.com/@john.savage

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this episode of World Class Real Estate, Mark Worrall and Ian Macbeth dive into the power of habits – and how the small things you do daily can transform both your personal life and your business performance.

From early starts and gym routines to goal-setting and mental clarity, the pair explore what it really takes to stay consistent when the market gets busy. Ian shares his experience of a three-day fast and how it sharpened his focus, improved his energy, and helped him make better business decisions. Together, they discuss the value of “business fasting” – stripping things back to gain clarity and operate more efficiently.

The conversation also turns to the property market, with predictions for a busy Q1 driven by valuations and instructions. Mark and Ian explain why quality stock matters more than volume, how to build a more profitable pipeline, and why conversion rates matter more than rising house prices.

You’ll also hear practical insights on:

• Building habits that stick

• Setting goals you can actually control

• Managing your diary for maximum productivity

• Visualising your agency like a farmer – planting seeds now for future success

• Why long-term thinking beats chasing short-term wins

If you want to start the year stronger, sharper and more focused – both in business and life – this episode is packed with mindset shifts and practical strategies you can apply straight away.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In the first recorded episode of 2026, Mark Worrall and Ian Macbeth return with a powerful message for estate agents: it’s time to stop doing valuations and start giving real advice.

Looking ahead to a busy Q1 and a potential buyer’s market in Q2, they share insights on how agents can stand out by focusing on quality stock, client consultation, and value-led conversations. Discover how to shift from transactional valuations to Property Advice Meetings (PAMs), and how techniques like SPIN selling can transform your client interactions and conversion rates.

Also in this episode:

• 2026 market predictions and what agents need to prepare for now

• The mindset shift from listing volume to listing value

• Why January is crucial for planning, goal setting, and pipeline cultivation

• Building trust fast: the first 5 minutes of a valuation

• Leveraging crowd mentality and referrals for long-term success

• The power of habits, reflection, and resilience to fuel your best year yet

If you're ready to elevate your service, deepen your client relationships, and win more business in 2026, this episode is for you.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this episode, we’re joined by none other than Stephen Brown — widely regarded as the UK’s best estate agency trainer — for an honest and insightful chat about what separates the great agents from the rest.

We cover the fundamentals: mindset, consistency, raising standards, and the habits that drive long-term success in agency. Stephen shares his vast experience working with agents across the country, offering practical advice that applies whether you’re just starting out or looking to level up.

If you’re looking to kick off the new year with a bang, this episode is packed with powerful, practical takeaways to help you raise your game from day one.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this episode, we’re joined once again by the brilliant Matt Baldock for a proper deep-dive into the day-to-day realities of running a hands-on estate agency. From building high-performing teams to driving up standards, Matt shares practical insights from the front line of the industry.

We talk culture, accountability, leadership, and the non-negotiables that define great agency today — all delivered with Matt’s trademark honesty and energy.

Whether you're leading a team or just passionate about raising your game, this is an episode packed with value to help you step confidently into 2026 — no fluff, just real agency talk🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

We’ve taken the best bits of the World Class Real Estate podcast and turned them into something your team can actually use.

Mark Worrall and Ian Macbeth lift the lid on the brand-new World Class Real Estate Workbook — a practical training guide built from real conversations, real lessons, and real “we should probably write this down” moments.

It’s designed for estate agents who want better habits, tighter numbers, stronger marketing, and a proper culture of learning (without it feeling like a school assembly).

Get on the waiting list here (first access): https://forms.gle/QUj1X6DX5mj7zrep8

Visit the website here: https://worldclassrealestate.co.uk

What you’ll learn in this episode

Why the workbook exists (and why it’s not “just a book”)

How it turns episodes into clear actions your team can implement

The four key topic areas (including cash flow, profit, and marketing)

How to use it for morning huddles, 1–2–1s, and team training

The bigger mission: raising standards in estate agency through consistent development

The charity angle — giving back to the industry while pushing it forward

Who it’s for

Business owners who want a team that runs with intent (not just momentum)

Managers who need a training framework that actually sticks

Agents who want to sharpen up, earn more, and feel more in control of their day

How to use the workbook (without overcomplicating it)

Pick one section per week for a quick team session

Use it for new-starter onboarding and confidence building

Turn it into a monthly “level up” meeting with actions and accountability

Keep it simple: read → discuss → implement → repeat

Giving back

A portion of proceeds will be donated to Agents Giving and Women in Estate Agency, supporting the wider property community and the people in it.

Don’t miss the first print run

If you want first access (and the option to bulk buy for your team), get your name down.

Waiting list: https://forms.gle/QUj1X6DX5mj7zrep8

Website: https://worldclassrealestate.co.uk

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this festive episode, Mark Worrall and Ian Macbeth look back on a packed year in the property industry—from Christmas parties to goal-setting workshops—and share how they're preparing for a strong start to 2026. They discuss the pent-up demand expected to fuel a busy January market and unpack the impact of the recent budget on the autumn slowdown.

With UK transaction times averaging 123 days, they highlight the importance of setting clear expectations with clients and solicitors to speed up the process. Mark and Ian also talk through practical strategies for planning ahead, setting goals, and staying proactive to outperform the industry average in the year ahead.

Packed with insight and optimism, this episode is a must-listen for estate agents looking to hit the ground running in 2026.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/

In this episode of The World Class Real Estate Podcast, Irish estate agency leader Regina Mangan joins Ian Macbeth and Mark Worrall to share the powerful impact of consistency, small gestures, and exceptional service in the property world.

Regina draws on her background in hospitality to explain how empathy, attention to detail, and being “boringly consistent” drive client satisfaction and trust. From WhatsApp vendor groups to handwritten notes and always picking up the phone, she believes the little things make the biggest difference.

The conversation also dives into Ireland’s red-hot property market, how regulation and a mandatory two-year college course elevate standards, and the major role that efficient solicitors play in faster completions.

Packed with insights for UK and international agents alike, this episode is a masterclass in combining professionalism with personal touches to build long-term success.

🔊 This episode is sponsored by Iceberg Digital – Revolutionising the estate agency industry through automation, innovation, and world-class marketing. https://iceberg-digital.co.uk/