In this episode, Ian and Mark sit down face-to-face with one of the UK’s most accomplished estate agents – Michelle Gallagher, co-owner of JD Gallagher in Lancaster. Alongside her husband John Gallagher, Michelle has led their agency to back-to-back EA Masters wins in 2022 and 2023 – the most prestigious accolade in the UK property industry.

Michelle opens up about the disciplined routines, powerful habits, and relentless consistency that have helped her build one of the country’s leading agencies. From her market update videos to her evolving video marketing strategy, Michelle shares how she keeps her brand fresh and her clients engaged.

We also get a behind-the-scenes look at John Gallagher’s vital role as Managing Director – a “tight ship” captain and demon negotiator whose influence is central to their success.

This episode is packed with takeaways for estate agents everywhere – a masterclass in culture, leadership, and the compound effect of doing the right things every single day.

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The World Class Real Estate Agents podcast is all about raising the bar in our industry—and this partnership is a perfect fit.

Why? Because Iceberg Digital isn’t just another PropTech business.

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