Craig Stephens has seen every side of estate agency — from high street branch manager to franchise owner, online disruptor, and now co-founder of Riva Lily.

In this episode, Craig shares what most agents don’t realise about running a business, pricing property, building culture, and going self-employed the right way. Whether you’re tired of outdated practices or wondering if self-employment is really worth it, this conversation unpacks the lessons Craig learned the hard way — and the simple shifts that create freedom without sacrificing standards or income.

Perfect for agents who want more control, more clarity, and a modern way of working.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

If you’re constantly busy in your letting agency but still feel like the important things never quite get done, this episode is for you.

In this week’s podcast, I’m sharing the five time-management books that genuinely changed how I ran my own letting agency, not theory, not trends, but ideas I actually applied while growing, systemising and eventually selling the business.

We’ll look at:

• How to clear mental overload and stop carrying everything in your head
• Why focus is now one of the most valuable leadership skills in lettings
• How to prioritise properly when everything feels urgent
• Simple shifts that reduce overwhelm without reducing standards
• Why “doing less” is often the fastest route to growth

Each book comes with practical examples from letting agency life — compliance, team leadership, profitability and planning for the future — so you can take what’s useful and apply it straight away.

This episode isn’t about reading more books.
 It’s about thinking differently about how you use your time as a business owner.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

What if your productivity as an estate agent could 10x — without burning out? In this episode, I reveal the real reason most agents stay stuck in the chaos, and how better time management, diary structure, and lead gen discipline can transform your results. This is the stuff they should have taught you.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

In this episode, I’m joined by The Property Pen's, Rowan Waller, whose career in estate and letting agency spans decades including nearly ten years running his own business, Waller Estates.

After stepping back from agency ownership, Rowan returned to what he calls his first love: writing. But not marketing jargon, just clear, thoughtful, trust-building content designed specifically for letting agents who want to attract the right landlords for the long term.

In this conversation, Rowan shares:

• What landlords actually respond to and why consistency matters more than cleverness
• When agents should be showing up with content (and when they shouldn’t)
• How to write in a way that builds trust before the instruction ever happens
• The difference between “posting for the sake of it” and positioning yourself as the obvious expert
• And obviously, we had to talk AI!

We also talk openly about the realities of agency life and how thoughtful content can quietly do the heavy lifting for your brand when done properly.

This episode is for letting agents who:

• Want more landlord enquiries but the right ones
• Are tired of generic marketing advice
• Care about reputation, professionalism and long-term growth.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

Trying to grow your estate agency without a niche?
You’re probably working harder than you need to — for less money, with the wrong clients.

In this podcast, I’ll talk you through the 3 simple steps to find your perfect niche so you can:
•Charge higher fees
•Work with clients you actually like
•Build a brand that stands out in your market
•And create a marketing plan that actually works

If you feel like a “generalist agent” doing too much for too little — this is the clarity you’ve been looking for.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

What can 50 years in estate agency really teach you? In this episode, Michael Day pulls back the curtain on what most agents still get wrong — and why the answers aren’t in the latest tech or trend, but in the fundamentals too many overlook.

From compliance as a competitive advantage to the difference between being busy and being well-run, Michael shares unfiltered lessons on systems, standards, trust, and long-term success. Whether you’re a solo agent, building a team, or just trying to stay sane in a shifting market, this conversation will sharpen how you think about your business — and your future.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

If you ever finish a day in your letting agency thinking, “I’ve been flat out… but I don’t know what I’ve actually achieved,” this episode is for you.

This week, we’re tackling one of the most powerful, and most avoided, time management exercises in lettings: documenting how you actually spend your time.

I’ll walk you through how to track everything you do for one working week, from viewings and landlord calls to contractor issues, admin, interruptions and firefighting and, more importantly, how to interpret what that data is really telling you about your business.

You’ll discover:

• Why most agents feel busy but stuck
• The hidden tasks quietly draining your time and profit
• How time tracking exposes system gaps, role confusion and growth blockers
• How this simple exercise helps you regain control without working longer hours

This isn’t about micromanaging yourself or your team, it’s about clarity, better decisions, and building a business that doesn’t rely on you being “always on.”

If listening to this makes you realise you need structure, support or a clearer plan, you’re not alone and help is closer than you think.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

Adobe Podcast: https://podcast.adobe.com/en/enhance

Bad audio kills good content — and most agents don’t even realise it.

In this episode, we dive into one of the most overlooked content mistakes self-employed estate agents make: poor sound quality. It’s the #1 reason people stop watching… even if your message is great.

Here’s what we cover:
•Why your audio quality matters more than your camera
•The trust and authority sound creates (or destroys)
•Quick, affordable upgrades you can make today
•And the easiest way to fix your sound even after recording

If you want people to actually listen, stick around, and trust you — your audio needs to step up.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

What does it really take to stay compliant when the lettings landscape never stops changing?

In this episode, I’m joined by Allison Emms, whose journey through the industry is as inspiring as it is instructive. Starting out as a lettings administrator and progressing to successful franchise ownership with Belvoir, Allison has experienced multiple market cycles, regulatory shifts, and compliance curveballs first-hand.

We talk candidly about what separates agents who merely cope with compliance from those who truly master it. Allison shares the golden nuggets she’s picked up along the way.

Now embarking on an exciting new business and venture with us at the Estate Agent Consultancy, Allison brings a fresh perspective on how agents can protect their businesses, strengthen their reputations, and stay at the top of their game in an increasingly scrutinised industry.

This episode is packed with practical insight, reassurance, and real-world lessons you’ll want to apply straight away.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

If you want clients to know, like, and trust you faster — long-form content is the shortcut.
In this episode, I break down why longer videos, podcasts, and interviews help establish you as a local expert, create deeper connection, and build serious trust.

We cover:
•Why short content is great for reach — but long-form is better for revenue
•How giving people more time with you shortens the sales cycle
•Real examples of long content leading to real instructions
•And how to start simply — even with no fancy equipment

If you want your content to convert, not just get likes — this is for you.

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction?
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course.
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

👥 Thinking of launching your own property coaching business?
See how to partner with us to help you: https://www.estateagentconsultancy.com/partnerwithus

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com