Selling has changed, but many businesses are still relying on outdated pitches.

In this episode, we explore why modern clients do not need more information—they need clarity, confidence and someone who genuinely understands their problem. You will learn how consultative selling helps you build trust faster, win higher-value clients and make sales conversations feel far more natural.

We cover why pitching too early loses business, the questions that uncover what clients truly need, how the doctor analogy can transform your approach, and the simple framework I use to move from discovery and diagnosis to recommendation and closing.

People do not want another salesperson. They want an expert who understands their problem better than they do. When you achieve that, the sale becomes the natural next step.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

In this episode, I sit down with Ross Daniello to unpack one of the most honest and insightful journeys in estate agency—from starting again as a junior in his 30s to building a market-leading premium brand with Chartwell Noble.

We dive deep into what it really takes to succeed in this industry—cutting through the noise, the hype, and the “get rich quick” nonsense that’s everywhere right now.

Ross shares powerful lessons on backing yourself, choosing the right people, building a brand that commands premium fees, and why most agents are completely getting it wrong when it comes to value vs price.

This is a must-listen if you want to build a serious business—not just sell a few houses.

We cover:

• Why starting again can be your biggest advantage
• The truth about self-employed agency (and why most fail)
• How to build a premium brand that wins high-value instructions
• The real reason agents struggle to charge proper fees
• Why choosing the right people matters more than anything
• The mindset shift needed to become a market leader

If you’re serious about levelling up your estate agency career or building something of your own—this one will hit hard.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

Most estate agents are offering the exact same thing… just packaged in the most boring way possible.

In this episode, we break down why “free market appraisals” don’t actually appeal to modern sellers—and what they really want instead. Because the truth is, it’s not about changing the service… it’s about changing how you position it.

You’ll learn how simple shifts like “strategy session”, “market consultation”, or “wealth review” can dramatically increase your conversion rates—without changing what you actually deliver.

If you want more instructions without working harder, this episode will show you how to reframe your offer so clients want to book in with you.

Key takeaways:

* Why “free valuations” feel low-value to clients
* The psychology behind better naming and positioning
* Real examples of high-converting alternatives
* How to upgrade your offer instantly (without changing the service)

This is one of the easiest wins you can implement immediately—and it could completely change how your market responds to you.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

You asked. I delivered.

I was asked last week by an agent how to grow their downline... 

Here's how I would do it in 2026.

Enjoy.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

Any agent can share the latest property news.

Very few can explain what it actually means for their landlords.

Even fewer are actually doing it.

In today's episode, we're looking at how to become the local expert landlords rely on by turning headlines into practical advice. How to use your market knowledge in valuations, social media and landlord conversations to demonstrate real expertise and position yourself as more than just a letting agent.

Because landlords don't need more information, they need someone who can make sense of it.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

Most estate agents ask for reviews…
But very few actually get them consistently.

In this episode, we break down the psychology behind getting more 5-star reviews — and more importantly, getting clients to actually follow through and leave them.

We cover:

• Why most people intend to leave a review… but never do
• The simple psychological shift that gets more “yes” responses
• How to give clients a real reason to leave you a review
• When and how to ask (this part matters more than you think)
• How to turn great service into consistent social proof

If you want more instructions, more trust, and more inbound leads…
 Your reviews need to do the heavy lifting for you.

Because the agents with the most (and best) reviews — win.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

This Saturday's episode is a little different. It begins on a packed train out of Bath Spa, where nobody would give up their seat for an elderly lady — and where Toby realised something wasn't right, and hadn't been for a while. What follows is an honest conversation about burnout and the pressure of self-employment, and some genuinely remarkable research into why doing good is good for your business, your team, your customers... and even how long you live. Plus, a rather exciting (and completely stupid) announcement: a free 24-hour live webinar on 3rd September, packed with brilliant guests, in aid of Breast Cancer Now and Andy's Man Club. Register free at 24hourwebinar.com. 

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

What does it really take to build a long-lasting estate agency business?

In this episode, I sit down with Wendy Peterman from Petermans, a business that’s been serving its community for decades, to unpack what actually matters.

And it’s probably not what you think.

We cover:

* Wendy’s journey from advertising into estate agency
* Why communication is the most underrated skill in the industry
* The importance of relationships (and why email isn’t enough)
* How to give honest advice without losing instructions
* Why being “liked” can actually hold agents back
* The truth about building a strong team and culture
* Mental health, burnout, and why agents need to talk more

Plus:

👉 How to become the “go-to” name in your local area
👉 Why community beats constant self-promotion

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

If you want more instructions…
 You need to be brutally honest about one thing:

Are you actually focusing on the job that matters most?

In this episode, we break down the mindset shift every estate agent needs to make if they want to grow — and why so many get distracted by everything except the thing that drives revenue.

We cover:

• The real #1 job of an estate agent (it’s simpler than you think)
• Why most agents stay busy but don’t grow
• The mindset shift required to prioritise listings above everything else
• How to structure your day around income-generating activity
• Why great agents still struggle if they focus on the wrong things

You might be brilliant at what you do…
 But if you’re not getting enough properties on the market, nothing else matters.

Because in estate agency —
 More instructions = more opportunities = more income.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com

If you feel constantly busy in your estate agency… but your bank account doesn’t reflect it — this episode is for you.

Because being busy doesn’t mean you’re being productive.

In this episode, we break down:

• Why so many agents stay stuck doing everything themselves
• How to identify what actually moves the needle in your business
• The shift from “doing more” to doing the right things
• How to bring in top talent without blowing your budget
• The exact strategy we use to hire incredible people from around the world

The reality is — you are the biggest asset in your business.
 But if you’re stuck doing low-value tasks, you’re limiting your growth.

If you want more income, more freedom, and a business that actually scales…
 You don’t need to work harder.

You need to work smarter — and build the right team around you.

🏆 Tickets are now available for the first-ever Personal Estate Agency Awards!

Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.

Book your tickets here: https://www.personalestateagencyawards.co.uk/ 

📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?

✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.

📥 Want FREE materials to help get you your next instruction? 
Head to: https://www.estateagentconsultancy.com/freeintro

💻 Want to launch or scale your own estate agency business?
Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation

🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. 
Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course

📅 Want to join our next free webinar?
Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinar

Any questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com