In this episode, Dan Channer, Group Managing Director of Haslams and Michael Hardy, shares his insights on building a successful estate agency business.

Dan discusses his unconventional path into the industry, the key qualities of top-performing agents, and strategies for creating a strong brand and company culture.

He also addresses the industry's reputation challenges and provides advice for new agents looking to improve their skills.

Additionally, Dan and host Stephen Brown explore the impact of the Renters' Rights Act on the lettings market and ways for agents to continue growing their portfolios.

This episode is packed with practical tips and industry expertise for anyone interested in the world of residential property, lettings and sales.