UC Today’s David Dungay hosts Oliver Lifely, Partner Manager at Luware.

In this session we discuss the following:

• Why are we so obsessed with feature parity, why is this the wrong way of thinking?
• How do customers think about platforms like Teams that are typically not as feature-rich as more traditional offerings in the market?
• Why is the transition to thinking about customer experience and employee experience ultimately going to serve customers better than thinking about features?

Watch on YouTube.