The REFINE Network

Luxury in Service: A Deep Dive into Customer Care


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Discussing the importance of luxury customer service in the salon industry, emphasizing the impact of personalized care, culture, and awareness on the overall experience. It highlights the role of the right people and culture over material amenities in creating a luxury customer service experience.

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The REFINE NetworkBy Evan Silver & Christopher Hartl

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4.9

23 ratings


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