In this episode of KPI Fireside, host Keith Norris sits down with Lyndsay MacLeod, an award-winning continuous improvement professional with more than 20 years of experience leading transformational change across engineering, manufacturing, and financial services. With a background spanning Lean Six Sigma, process improvement, Agile, and operational excellence, Lyndsay shares how Lean principles can strengthen technology teams, why visibility matters in software delivery, and how leaders can build cultures of learning instead of fear.

🔻 Why Lean thinking is especially valuable in technology organizations with complexity, legacy systems, and technical debt.

🔻 How value stream mapping helps software teams understand flow, expose bottlenecks, and improve feature delivery.

🔻 How control charts create better conversations than red-amber-green dashboards by separating normal variation from true signals.

🔻 How leadership mindset and behavior play a major role in creating high-performing teams and sustainable transformation.

🔻 Why Lyndsay’s perspective on applying Lean in male-dominated environments highlights the resilience, credibility, and adaptability needed to make improvement work.

🔗 Connect with Lyndsay MacLeod on LinkedIn: https://www.linkedin.com/in/lyndsay-macleod-7b12215/

🔗 Learn more about KPI Fire: https://www.kpifire.com/

🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/