M3 Minutes

Managing a hotel is no small feat—and keeping costs under control can feel like a full-time job. This podcast brings together hospitality leaders, finance pros, and vendor experts to talk about the real-world challenges of running a profitable hotel. Whether it's renegotiating contracts, uncovering hidden expenses, or finding smarter ways to manage spend, each episode offers practical advice, success stories, and a few lightbulb moments to help you make better business decisions—without burning out your team.

In this episode, we dive into the evolving world of HR in hospitality—where people, not just processes, drive performance. Inova join us to unpack how hotels can use smarter HR tech to reduce burnout, boost engagement, and build teams that stay.

We explore how automation can free up managers to lead better, why compensation needs to go beyond the paycheck, and what the next generation of hotel workers really wants from their employers. Whether you're a hotel owner, GM, or just trying to make HR less of a headache—this one's for you.

Key topics include:

Why culture is your strongest retention tool

The ROI of automating HR processes

Strategies for modern compensation and recognition

Real-life examples of people-first leadership in hospitality

Join Prag Doshi, CTO of M3, and Jon Land, Senior Director of Sales at AvidXchange, for an insightful discussion on how M3’s accounting system seamlessly integrates with AvidXchange’s payment solutions to revolutionize financial operations in the hospitality industry. From automating accounts payable to enhancing cash flow management, this episode dives into how hoteliers can boost efficiency, reduce fraud, and gain greater financial control—all while simplifying workflows. Tune in to discover how this powerful partnership is transforming hotel finance, one smart payment at a time!

Join us on a special milestone episode of the M3 Minutes podcast as host Veronica Burman sits down with M3 CEO Allen Read to celebrate the company’s 25th anniversary and its 50th podcast episode. In this engaging discussion, Allen reflects on his incredible journey with M3, sharing personal and professional highlights, the challenges of building an industry-leading company, and the defining moments that shaped its culture and success. Learn about M3's pioneering contributions to hospitality technology, the recent Blackstone partnership, and Allen’s vision for the future.

Join us for an insightful episode of M3 Minutes as we sit down with Rich Wilhelm, Chief Financial Officer at M3. With a year at M3 under his belt, Rich shares his journey from a small-town upbringing and military service in the Marine Corps Reserves to a flourishing career in finance. He reveals how his experiences shaped his leadership style and decision-making approach, discusses his strategic financial philosophy for long-term growth, and offers advice for aspiring financial professionals. Don’t miss this deep dive into the life and career of a leader driven by discipline, strategy, and a passion for people.

In this episode of M3 Minutes, host Kristy Ingram sits down with Michael Prall, VP at Corpay (formerly Paymerang), to explore how their partnership with M3 is revolutionizing financial workflows in the hospitality industry. Learn about the origins of the collaboration, the challenges of fragmented payment systems, and how the integration of Corpay's solutions streamlines payments, reduces fraud, and frees up time for hoteliers to focus on growth. Michael also discusses the exciting enhancements on the horizon following Corpay's acquisition, promising even more robust financial tools for the industry.

Join us on this episode of M3 Minutes as Parag Doshi, the Chief Technology Officer at M3, discusses his background and experiences in the hospitality and technology industries. Not only does he emphasize the importance of customer-centricity and innovation in driving the company forward, but he also highlights the significance of aligning technology initiatives with the overall business strategy and the challenges faced in achieving this alignment. Parag also makes sure to touch on some crucial points, such as cloud computing, the importance of cybersecurity. importance of collaboration, as well as embracing new technologies - including AI.

Join us on this episode of M3 Minutes as Parag Doshi, the Chief Technology Officer at M3, discusses his background and experiences in the hospitality and technology industries. Not only does he emphasize the importance of customer-centricity and innovation in driving the company forward, but he also highlights the significance of aligning technology initiatives with the overall business strategy and the challenges faced in achieving this alignment. Parag also makes sure to touch on some crucial points, such as cloud computing, the importance of cybersecurity. importance of collaboration, as well as embracing new technologies - including AI.

On this episode, we are joined by Inova Payroll, an industry leader in the payroll and HR industry offering a full suite of software and services to help companies manage their payroll and HR needs. They have extensive knowledge of the hospitality business and have integrated their solutions with M3, making the transition seamless for customers. Inova Payroll emphasizes the importance of communication during property transitions and recommends bringing in their team early in the process. They provide training and support to ensure a smooth transition and offer assistance with compliance and regulations, much like M3. Tune in now to learn more!

Jump into another episode of M3 Minutes featuring our Preferred Partner, AvidXchange! Listen in to the insights shared by Brian Thayer, Vice President and GM of Sales at AvidXchange, Inc., surrounding the details of our partnership, benefits and innovations AvidXchange is bringing to the table, and how our partner is making the customer happy by improving the relationship between the vendor and the hotel through e-payments. Did we mention AvidXchange integrates with both M3 Core Select™ and M3 Accounting Core™? Tune in now to find out more!