What do you do when a red-hot prospect suddenly ghosts you? How much training is enough before you hit the field, and what should your manager actually be teaching you? And what operational levers can you pull to get more juice out of your current merchant base without becoming a full-blown consultant? Big questions, clear answers, and in the Backstory, a hard truth from my dad about layoffs, loyalty, and who really gets to stay when the music stops.#getyourmindright #gymr #salestraining #merchantservices #salesleadership #salesmanagement #poweredbyevolv #builtbyviv #digitalmarketingstrategy #layoffs #retentionstrategy