When organisations need to recruit vast numbers at once for their workforces, how can they ensure a positive candidate experience? Australia Post’s unique employee referral program is key to its seasonal hiring. When COVID-19 hit, the organisation again had to recruit on a large scale – fast, and with added complexity. Head of Talent Acquisition Claire Planinsek joins this remote episode to discuss Australia Post’s hiring approach in both these peak situations, and its work toward maintaining a positive candidate experience throughout.