Lee talks about the complexities of leading change within organisations, focusing on maintaining momentum and limiting loneliness in the process. He emphasises the importance of understanding where individuals are on their change journey, addressing resistance, and building belief, trust, and confidence in the solution, approach, and organisation. This episode serves as part one of a two-part series, offering practical approaches to make positive strides in the ever-evolving landscape of change management.

KEY TAKEAWAYS

• Change can be both the best and worst job, with feelings of loneliness and loss of momentum being common challenges.

• Understanding where individuals are on their change journey and addressing their beliefs, confidence, and trust are crucial for successful change implementation.

• Change and improvement should be viewed as everyone's job, but not everyone sees it that way, leading to challenges in driving change.

• It is important to view situations through the eyes of others, considering their perspectives on consistency, connection, and credibility in relation to the proposed solutions and organisation.

• By recognising and addressing resistance, maintaining momentum, and limiting loneliness, change practitioners can deliver successful change initiatives in a people-focused business environment.

BEST MOMENTS

• "Change for me has been and is the best and worst job that I have ever had." 

• "Everybody is on a journey. So if they're on a journey, we're on a journey, and people are saying these things." 

• "All change starts with belief. So like Santa, we believe in Santa, don't we?" 

• "I shared those four quads because those four quads are what I've heard a lot and I asked a group which one of these four quotes have they heard the most." "And that's where his lack of belief, confidence or trust came from." 

HOST BIO

You can contact Lee Houghton on 07813342194 [email protected] https://www.linkedin.com/in/lhoughton/

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.