1. The Importance of Communication: 
During our discussion, we emphasize how critical it is for manufacturers to communicate recalls effectively. One listener from Kirksville, Missouri, shared their story about discovering a recall on their Triangle Tube Challenger, which they were never informed of. This raises concerns about the accountability of manufacturers in ensuring their customers are aware of potential hazards.

2. Understanding the Triangle Tube Challenger: 
We delve into the specifics of the Triangle Tube Challenger and the issues that can arise with its hybrid heat exchanger design. Eric and Andy reflect on their own experiences with the unit, illustrating how a lack of awareness about recalls can lead to costly repairs and safety concerns for homeowners. The listener's $900 repair bill for parts due to a malfunctioning heat exchanger highlights the real financial implications of these issues.

3. Navigating Warranty Issues: 
A significant part of the conversation centers around how contractors should handle warranty claims. Andy shares his approach of bypassing local sales chains when dealing with warranty issues, opting instead to communicate directly with manufacturers. This strategy can increase the chances of getting parts covered under warranty, a crucial tip for contractors managing similar situations.

4. Checking for Recalls: 
As we discuss the process of checking for recalls, both Eric and Andy admit that they often rely on quick Google searches to find information. They acknowledge the importance of integrating recall checks into their regular service routines. Eric suggests creating a checklist for boiler servicing that includes a step for checking recalls, making it a standard part of their workflow.

5. The Role of Manufacturers: 
The episode also touches on the role of manufacturers in ensuring product safety. We discuss how recalls can be categorized into voluntary and mandatory recalls and the importance of consumer safety organizations in monitoring these recalls. Understanding the government’s role in product safety adds another layer to the conversation about consumer rights.

Conclusion: 
In summary, staying informed about boiler recalls is essential for both contractors and homeowners. The story shared by our listener serves as a reminder of the potential dangers and financial burdens that can arise from overlooked safety notifications. By fostering better communication between manufacturers and consumers and incorporating recall checks into regular service routines, we can enhance safety in our homes. Key takeaways include the importance of being proactive about recalls, understanding warranty processes, and the responsibility manufacturers have in keeping their customers informed.

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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In this episode of the Make Trades Great Again podcast, hosts Eric and Andy discuss their recent work experiences, focusing on the challenges they face with equipment, troubleshooting, and customer interactions. They share stories about a boiler installation, equipment failures, and the importance of proper gas line sizing and venting. The conversation highlights the complexities of HVAC work and the necessity of effective communication with customers.

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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Andy and Eric discuss the challenges faced in the plumbing and construction industry, particularly focusing on management issues, team dynamics, quality control, and the importance of documentation. 

They address a listener's concerns about managing a team with varying skill levels and the pressure to meet deadlines. The discussion emphasizes the need for skilled labor, effective training, and accountability in the workplace, as well as the significance of thorough testing and quality assurance in plumbing work.

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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Eric was called out to look at a heating system. Oddly it was a tank water heater installed to heat a radiant system, but that’s not right! Right? 

How would you handle the situation? Give us a listen and let us know by sending a message using the link below👍🏼

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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In this episode of the Make Trades Great Again podcast, Eric and Andy discuss various challenges faced in the HVAC industry, including customer expectations, the importance of technology in service management, and the frustrations that arise from customer interactions. They share personal anecdotes about job bids, gas connections, and the impact of customer attitudes on their business. The conversation emphasizes the need for clear communication and the role of technology in improving service delivery, while also inviting listener feedback to enhance future episodes.

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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In this episode, we discuss how personal (wearable) gas monitors can save lives by detecting CO levels before they become dangerous. Don’t wait for a crisis to start thinking about safety! 

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Eric Aune @mechanicalhub
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Eric and Andy discuss the abrupt closure of Triangle Tube, a significant player in the HVAC industry, and the implications of this decision. They explore the reasons behind the closure, including operational challenges and recalls that have plagued the company. The discussion also touches on the quality and reliability of Triangle Tube products, the impact on contractors and customers, and the future of the HVAC market in light of this development.

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Eric Aune @mechanicalhub
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In this conversation, Eric and Andy discuss the practicality and perceptions surrounding new technology in the plumbing and hvac industries. They explore the common criticisms of fittings like sharkbites while emphasizing their effectiveness in specific scenarios, particularly in radiant manifold installations.

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Summary
The guys discuss the challenges faced by tradespeople in the heating and plumbing industry, particularly focusing on the rising costs of materials and how these affect pricing and customer relationships. They explore the impact of seasonal changes on their work, the necessity of adapting to market fluctuations, and the importance of clear communication with clients regarding price adjustments. Additionally, they touch on innovative product solutions that can help mitigate some of these challenges.

Takeaways

• Material costs have significantly increased, affecting pricing strategies.
• Maintaining quality while managing costs is a key challenge.
• Communication with customers about price changes is essential.
• Understanding supplier pricing is important for accurate bids.
• Customer expectations must be managed during price fluctuations.
• The industry is facing challenges that are not unique to any one trade. 

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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In this episode, Eric and Andy discuss the ongoing challenges and updates regarding Andy's apartment building project, including supply chain issues, equipment upgrades, and the impact of tariffs on costs. They explore the complexities of managing a construction project in today's global economy, emphasizing the importance of effective communication with customers and adapting pricing strategies to account for unexpected expenses.

Takeaways

• Mold remediation techniques like dry ice blasting are being utilized.
• Tariffs are significantly impacting equipment costs.
• Communication with customers about pricing is crucial.
• The global supply chain affects local projects.
• Anticipating future costs is essential for project management.
• The importance of adapting to changing market conditions.
• Customer expectations need to be managed effectively. 

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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