Special guest Dr. Shawn Thistle joins the CCPA claims team to discuss takeaways from his experience on malpractice lawsuits as an expert witness. He also talks about the importance of staying up to date on current research findings, and how to fit this habit into a busy practice schedule. 

This episode is all about professional complaint scenarios and how to best protect yourself when they come your way.  Drs. Dean Wright, Shima Shahidy and Kathryn Wheatley and In-House Counsel Mr. Robert Della Libera will highlight best practices and risk management tips for dealing with high-risk patient interactions, subpoenas to appear in court, and other situations that could lead to a professional complaint. 

The CCPA Claims Team welcomes In-House Counsel Robert Della Libera back to the podcast to talk about how to put yourself on the best footing to weather any storm that may come your way in practice. While the worst stories told in this episode are extremely rare, it’s still important to manage your risk and use best practices in case some trouble arises.  

In this episode, Dean, Shima and Kathryn talk about how taking time in your interactions with patients, clinic staff, and other practitioners will help you manage your risk. While you can’t always prevent all conflicts, there are many ways to ensure the outcomes are as positive as possible. 

Creating and maintaining professional boundaries in practice is the topic of this third episode. The CCPA Claims Team welcomes to the podcast Mr. Robert Della Libera, CCPA In-house Counsel, to add his thoughts to the discussion – such as using habitual process in practice to help you avoid boundary issues, and many more. 

Drs Dean Wright, Shima Shahidy and Kathryn Wheatley are returning to the CCPA podcast studio this episode to discuss the rare tough times in practice. They’ll discuss ways to approach situations when patients aren’t progressing as expected or have a negative outcome from care.

In the first episode, the Claims Team takes on the ambitious task of encouraging DCs to fall in love with the informed consent process. They’ll tackle such hot topics as the form’s section on stroke, the various perceptions from doctors about the process, when to update informed consent, and realistic ways to be thorough with the process without taking too much time out of your busy day.