Making Employee Experience Count with CEO, Jim Robinson

CGP Podcast Show Notes

[00:02:48] What does employee experience mean to you?

[00:07:58] How do you improve employee experience?

[00:10:42] What role does technology play in the employee experience?

[00:12:45] How do you keep an open dialogue with your team?

[00:15:34] How do you make every moment count?

[00:19:27] How do you empower your leaders?

[00:21:57] What advice would you give other leaders in the facilities management world?

Quotes:

“As the owner and the leader of the company, sending random emails, texts, and phone calls on a weekly basis is something that's really important to me because I know everybody has a choice.” [00:04:38]

“We don’t manage people, we manage systems and the people manage those systems.” [00:08:13] 

“Success to me means that somebody is carrying on what I've taught them.” [00:21:06]

“Making the team number one is the greatest thing you can do. It's a responsibility and a moral obligation.” [00:23:07]