The Customer Commerce Podcast

Making Every Click Count: Prepping Your eCommerce for Holiday Conversions

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In this engaging conversation, Jess, Mikel & David discuss various aspects of eCommerce, particularly focusing on the upcoming holiday season. 


They explore the importance of branding, effective communication strategies, and the necessity of data measurement for business success. The discussion also delves into creative email marketing ideas and how to navigate challenges faced by eCommerce businesses during peak shopping times.


Takeaways

  • Consumers are more receptive to brand emails during the holidays.
  • Businesses should learn from past challenges to improve future sales.
  • Effective communication is key to engaging customers during promotions.
  • Balancing asks with tells can enhance customer interaction.
  • High email frequency can lead to increased sales despite some unsubscribes.
  • Streamlining the checkout process can significantly boost sales.
  • Differentiation in marketing messages is crucial for standing out.
  • Understanding customer pain points can reveal hidden opportunities.


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