"We've tried to make the candidate journey a memorable one. In the last few years I've seen recruitment adapt and you've have to flex your style to move with the times. The arrival of tech in the candidate journey has certainly changed the process. Going forward, post COVID-19, recruiters will need a really good insight into the candidate and what they are looking for from an employer. Businesses will have to make sure that interview or assessment centres are engaging and formative and, most importantly, be transparent as a company that candidates will want to work for."