Mike Robbins is a really cool guy and it was an honor to have him on the podcast this week. Mike is a former professional baseball player turned speaker and author of three books, Focus on the Good Stuff, Be Yourself Everyone Else is Already Taken, and his latest, Nothing Changes Until You Do. He's a sought-after keynote speaker who teaches people how to infuse their lives and businesses with authenticity and appreciation. His forthcoming book is out in early 2018, Bring Your Whole Self To Work and has focused a lot of his recent work on leadership and creating a meaningful company culture and career as a whole. (IT WOULD MEAN A LOT IF YOU WOULD STOP BY ITUNES OR STITCHER AND LEAVE A REVIEW FOR THE PODCAST -THANKS) In this episode we discuss:

• Authenticity, vulnerability and fake-bravery
• How to show up with your full self to business and life
• Overcoming self talk and the "imposter syndrome"
• The importance of connection and empathy in the workplace
• How to lead and create a company with a strong culture

Connect with Mike (Talks/Books/Social Media): Website: http://www.mike-robbins.com Facebook: https://www.facebook.com/mikerobbinspage/ Twitter: https://twitter.com/mikedrobbins  

Jay Baer is a customer service superstar, he's a content marketing king, and we were fortunate enough to have him join us this week for the podcast! If you don't know Jay, he is actually the world's most retweeted person among digital marketers. He is a renowned business strategist, keynote speaker and the New York Times best-selling author of five books, most recently Hug Your Haters, which we discuss in our conversation. Jay Baer travels the world helping businesspeople get and keep more customers. He's clearly good at what he does and if you aren't convinced, he has advised more than 700 companies since 1994, including Caterpillar, Nike, Allstate, The United Nations and 32 of the FORTUNE 500. He is the founder of Convince & Convert, a strategy consulting firm that helps prominent companies gain and keep more customers through the smart intersection of technology, social media, and customer service. *** COULD YOU DO US A FAVOR? LEAVE A REVIEW ON I-TUNES OR STITCHER? *** In this conversation we discuss:

• Content marketing and how companies (especially restaurants) can't use it to communicate more effectively with their customers.
• How to properly handle customer complaints and reviews.
• Why it's far better to create loyal, satisfied customers vs. always having the goal of finding new customers.
• How you can start applying certain best practices in order to keep more and create more customers.

Connect with Jay and let him know what you think of the episode: www.convinceandconvert.com www.jaytoday.tv Twitter: @JayBaer Facebook: www.facebook.com/jaybaer  

Jairek Robbins is a high performance coach, author, and speaker - this week Chris and Shawn got the chance to connect with him and pick his brain about some of the things that he sees holding many of his clients back in their careers and lives. Sometimes people need to develop new habits, other times individuals need to eliminate certain habits and Jairek gives us some great examples of how to do this. On top of that, Jairek shares a wealth of knowledge on how to design your perfect day and how to show up in your relationship, and much, much more. Connect with Jairek: www.jairekrobbins.com Jairek Robbins TV: www.jrctv.com Twitter: @JairekRobbins Enjoy.... and if you get a moment, we'd love for you to leave a review!  

This week's episode was a bit different than some of the previous episodes. We interviewed Steve Sisler who is a behavioral analyst. His super power (yes, literally superpower) is that he can read personalities like the back of his hand. He uses a couple different tools to dissect one's personality, which we get into here on the episode. Actually, Steve does that to Chris in this episode and actually takes just a wee bit of information about Shawn and nails him down as well! We had fun, and here's some of what we discussed:

• How to leverage your personality to create maximum success.
• Why people don't really "change" and what you should do about it.
• How to communicate with people that have different personalities.
• AND plenty more, including the explanation of Chris' personality to the world.

Follow Steve:

• SteveSisler.org
• BehavioralResourceGroup.com
• Twitter: @SteveSisler (let him know what you thought about the episode!)

 

Bestselling author and TED speaker, Simon Sinek, joined us this week to talk about some of the ideas that have not only inspired his work, but have reached millions and millions of people around the world. Simon is an unshakeable optimist and believes in our ability to create a better world, together. You might be familiar with Simon's work that includes his concept of the "Golden Circle", better known as "Start With Why" which is the third most viewed TED Talk, and his more recent books Leaders Eat Last and Better Together. Simon has consulted with some of the leading organizations in the world. It was such a pleasure to have the opportunity to connect with Simon, as his work has fundamentally shaped certain parts of both of our lives (Chris and Shawn). In this conversation we discuss:

• What it means to find and live out your "Why".
• What it means to be a leader and what all leaders have in common.
• How do we get Millennials to take personal responsibility for themselves.
• To be a good leader, do we first need to be good followers?

Connect with Simon below: Simon Sinek Simon on Facebook Simon on Twitter