Do jobs really define what we do? In this episode, Cynthia Cottrell, Partner and Workforce Solutions Leader at Mercer Pacific and her colleague Anne Leblanc, talk about the evolution of work: the journey from job descriptions, capability and competencies to units of skills and the cultural shift required to unleash the value that all employees can bring to their organisations.

In this conversation, they discuss the circular economy of talent development, the pressing need to close talent gaps by quickly moving skills to where they are needed most, the benefits of building a skills-powered organisation, and the role of technology and talent marketplaces. They also share three actionable tips for employees, HR and organisations to start their own skills revolution today.

Visit the podcast page for the episode’s transcript, references and resources https://www.mercer.com.au/our-thinking/workforce/podcast-making-work-work.html

Cynthia Cottrell, Partner and Workforce Solutions Leader at Mercer Pacific and her colleague Andrew Lafontaine, Strategy and Growth leader, explore what makes workers happy at work and why it's so important for organisations to focus on creating "lovable" work experiences. 

They talk about the decline of employee engagement in organisations, the rise of the Chief Happiness Officer, the role of employee benefits, flexibility, the 4-day work week, culture and work design. 

Not many organisations are able to say that the hours and effort that their people dedicate to work truly contribute to making a happy life. Cynthia and Andrew share insights and practical actions that employers can take to create the conditions to make work lovable.

Visit the podcast page for the episode’s transcript, references and resources https://www.mercer.com.au//our-thinking/workforce/podcast-making-work-work.html