Manage Smarter

Clint Pulver is an Emmy Award-winning, motivational keynote speaker, author, musician, and workforce expert. A Professional Drummer for over 20 years, he's played with top headlining fellow musicians in venues like the Vivint Arena, the Stadium of Fire, and the Kodak Theater in Hollywood. In 2010 he founded the UVU Drumline known as the Green Man Group, which he directed for six years and went on to direct the Drumline for the NBA’s Utah Jazz until 2015.

Clint was featured in Business Q Magazine as one of their “Top 40 under 40” as a premiere Corporate Keynote Speaker. He has appeared on America’s Got Talent and in feature films with actors such as School of Rock's Jack Black and Napoleon Dynamite's John Heder. Known as the Leading Authority on Employee Retention, Clint helps organizations retain, engage, and inspire their team members from the front desk to the board rooms and everyone in between. He expertly helps audiences navigate generational complexities, communication challenges, leadership missteps, and cultural cues. As the president and founder of The Center for Employee Retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett Packard create lasting loyalty through his work and research as “The Undercover Millennial”.

In this episode, Audrey, Lee and Clint discuss: 

·      Undercover Millennial―What that is and how Clint shares insights gleaned from more than ten thousand undercover interviews with employees across the country,

·      The best methods currently for identifying talent

·      New tips on employee retention

·      You’ll also learn the number one driver of employee turnover (spoiler: it has everything to do with you!), what you can do to stop an exodus

·      His career as a professional rock drummer

“It's not about being the best in the world, it's about being the best for the world." --Clint Pulver 

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Clint Pulver

Book: https://www.amazon.com/Love-Here-Leaders-Create-Organizations/dp/1989603378/ref=sr_1_1?dchild=1&keywords=clint+pulver&qid=1617897283&sr=8-1

www.clintpulver.com

https://www.linkedin.com/in/clintpulver/

https://www.facebook.com/clint.pulver

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

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Michele Ashby is CEO & Founder of ACE LLC, Ashby Consulting Enterprises LLC. Her focus is on educating, supporting and teaching women how to attain corporate board positions through the ACE Board Certification Programs for Women. Ms. Ashby has a diverse background which includes 30 years as a gold specialist/analyst, financial expert, independent corporate director and successful entrepreneur. She was recently awarded, one of the Top 25 Most Powerful Women in Business in Colorado, for her work in training 1,000 women to get on corporate boards. She is a subject matter expert on Board Governance, Finance, and Strategy. 

In this episode, Audrey, Lee and Michele discuss: 

·      Why there aren’t more women on corporate boards

·      What training and certifications she recommends for leaders who want to qualify to be on a board and what boards are looking for

·      Her advice to female leaders on the environment in the board room

·      Her advice on bitcoin as she is an expert in mining and commodities 

“We need more women on boards! The opportunity has never been greater, as boards are seeking more diversity.”– Michele Ashby 

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Michele Ashby

https://www.linkedin.com/in/micheleashby1/

https://www.acellc.consulting/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Ed Eichhorn established the Medilink Consulting Group in 2006 to provide management, marketing, sales and strategic planning advice to medical product and service companies. Ed provided strategic lobbying advice for medical societies during the writing of the Affordable Care Act. He also co-authored and published Healing American Healthcare, A Plan To Provide Quality Care For All While Saving $1 Trillion A Year in 2019. He is a speaker on universal healthcare issues and founded the Healing American Healthcare Coalition in 2020 to keep healthcare professionals informed on important research and industry issues.

#healthcare #hiring #benefits #HR #medicine #pharmaceuticals

In this episode, Audrey, Lee and Ed discuss: 

·      How businesses can reduce healthcare benefits costs

·      Tips on how to pick an insurance broker and what questions to ask

·      How to manage large territories in complex organizations

“Corporate taxes have decreased from 4% to 1.9% while the cost of healthcare has grown from 4% to 17.1% of GDP. The cost of healthcare is simply out of balance with the rest of our economy, and it continues to grow at an alarming rate. The reason is simple. Provision of healthcare is made largely through the commercial insurance industry.” – Ed Eichhorn 

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Ed Eichhorn

http://www.medilinkgroup.com/

https://healingamericanhealthcare.org/

https://www.linkedin.com/in/edeichhorn/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Luis Gonzáles is a Master Facilitator for Fierce Inc. He is a communications consultant, coach, and trainer, with more than 25 years’ experience in helping improve business outcomes for organizations. He has successfully driven learning initiatives incorporating effective communication, cross-cultural communication, customer satisfaction and soft-skills training and has worked in India, Mexico and Brazil.

#multiculturalism #international #internationalbusiness #employees #HR 

In this episode, Audrey, Lee and Luis discuss: 

·      The top issues with intercultural communication

·      How to manage multicultural teams

·      Common communication misunderstandings among international professionals

·      How to have difficult conversations

“I led a team of software engineers at Microsoft in India who were the help desk for large U.S. corporations. These were the cream of the crop. The Americans, the American side take things at face value, they don’t get curious and ask questions to get context, to get more facts. And my India tech guys and gals wouldn’t ask enough questions of the Americans.” – Luis Gonzales

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Luis Gonzales

https://fierceinc.com/

https://www.linkedin.com/in/luisgonzales/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

International speaker, author, and executive coach, Larry Olsen, has years of experience working with Fortune 50 companies, championship teams, and entrepreneurs on establishing their vision and sense of purpose. Larry understands that perception is truth, and his innate ability to customize his approach for each client’s success truly sets him apart. Every person is different, and Larry’s approach has proven that success happens when we team up with someone who listens, discovers what makes us unique, and shows us how to unleash our own greatness. Larry is passionate about providing individuals and teams quick, actionable guidance on how to break ingrained, ineffective habits that they did not even know were holding them back. His company Aperneo’s approach to professional development balances common sense, practical neuroscience, and personal accountability, enabling clients to gain insights and perspectives to live, work, and engage with more success. In addition to working with companies, athletes, and entrepreneurs, Larry is a sought-after speaker, podcast host, and the author of Get a Vision and Live It, which provides insight into how to easily adjust our thinking to get the results we want. #neurology #earnings #growth #professionaldevelopment

In this episode, Audrey, Lee and Larry discuss: 

·      The definition of performance-driven neurology

·      What is Achievement Acceleration and how do you implement it

·      Samples of questions to ask managers to help employees and teams get to the next level.

“Human beings are miraculous. With the brain and how it operates with 100 billion neurons and capable of storing millions of bits of information, we’re just scratching the surface as to what we can do as an individual.” – Larry Olsen

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Larry Olsen

https://aperneo.com/

https://www.linkedin.com/in/larry-r-olsen/

https://www.facebook.com/aperneo

https://www.youtube.com/channel/UCUecXlv6SyOnd_qUR81qarQ

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

As the Founder and Principal Consultant for Social Construct Consulting, Katie Zink helps visionary leaders create a positive, dynamic culture that hears, recognizes, and supports all voices. Over the last 11 years, Katie has advocated for causes in the community affecting at-risk youth, career-readiness efforts, after school programming, and accessibility services. Her mission is to help organizations facilitate the change needed in the workplace for collective success.

#diversity #inclusion #equity

 “We are all capable of our own revolution.” – Katie Zink

In this episode, Audrey, Lee and Katie discuss: 

·      How to recognize your organization needs to implement DEI

·      How to implement a DEI program

·      How to speak to your employees about DEI

·      Definition of Collective Culture Model

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Katie Zink

https://katiezink.co/

https://www.linkedin.com/in/katieszink/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Joining us today is Jonathan Kazarian, the founder & CEO of Accelevents, a one-stop shop for event organizers who want to create a unique and engaging virtual event experience. In the current environment, many companies are choosing to transition their live events to a virtual format and Jonathan is the expert when it comes to helping companies making this process as seamless as possible.

#virtualevents #zoomevents #events #liveevents #meetings #businessmeetings #conferences

In this episode, Audrey, Lee and Jonathan discuss: 

·      2021 Expanding your reach virtually – best practices

·      How to boost engagement during your virtual events

·      Emerging trends for this year into 2022

·      When he thinks live, in-person events will resume

“We put a ton of emphasis and focus that for exhibitors on our platform, they are getting value, collecting leads and actually meeting people, as opposed to an in person experience where somebody might come by your booth, grab a rubber ducky and a t-shirt, grab a brochure as well and you don’t know who they are.” – Jonathan Kazarian

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Jonathan Kazarian 

https://www.accelevents.com/

https://www.linkedin.com/in/jkazarian

https://twitter.com/AccelEvents

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Jon Berghoff is the Co-Founder and CEO of XCHANGE, a scientific approach to unlocking collective wisdom. Over 350 global thought leaders, community builders, and industry-leading coaches and consultants have leveraged the XCHANGE Approach to facilitate transformational group experiences with their clients. When companies like BMW, Facebook, NASA, and Keller Williams have wanted to bring large groups together to solve problems, accelerate learning, or create a new future, they’ve all relied upon Jon and the XCHANGE Approach. 

In this episode, Audrey, Lee and Jon discuss: 

·      What aspects of traditional management are wrong and damaging to your business

·      How to boost engagement among your employees

·      Artful questioning technique to teambuilding and cohesive initiatives

·      Creating collective wisdom to push speed and scale

“One reason managers make mistakes is they are prisoners of Management Paradigms (or an organizational culture that is prisoner to the same paradigms) that haven’t innovated for over 100 years. They’ve been conditioned by outdated industrial paradigms that managing and leading is about having and distributing the answers, and then driving performance, compliance and efficiency through others.” – Jon Berghoff

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Jon Berghoff

Email: [email protected]

https://xchangeapproach.com/

https://www.linkedin.com/in/jonberghoff/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest this week is Tracy Goodwin, whose company is called Captivate The Room. She is an expert at helping individuals find their voice and share it with the world. Over the last 30 years, Tracy has coached hundreds of people around the globe, including CEOs, leading Hollywood actors, entrepreneurs, and leading influencers on how to sound more confident and make a big impact with their message.

In this episode, Audrey, Lee and Tracy discuss: 

·      The Psychology of your Voice

·      Voice Masking

·      The 5 Elements of Vocal Variety

·      The subconscious signals in your voice you’re sending out to others

“Only 7 percent of communication actually takes place with words. The balance is made up by the quality of our voices (36 percent) and non-verbal communication (an incredible 57 percent).” – Tracy Goodwin

#vocal #voice #leadership #speaking #speakers

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Tracy Goodwin

https://captivatetheroom.com/

https://www.linkedin.com/in/tracyagoodwin/

https://twitter.com/tracyagoodwin

https://www.facebook.com/captivatetheroom

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices

Kevin F. Davis is the founder and president of TopLine Leadership. Over the past 25 years, more than 20,000 sales managers from many of the world’s most successful companies have attended his 2-day workshop on sales management leadership. Kevin is the author of three books:• Getting Into Your Customer’s Head• Slow Down, Sell Faster!: Understand your customer’s buying process and maximize your sales• The Sales Manager’s Guide to Greatness: 10 essential strategies for leading your team to the top. He is also the architect of our Salesfuel Sales Manager Training program and a facilitator as well. 

This episode is also available with VIDEO on The Sales Experts Channel! WATCH HERE: Sales Experts Channel: https://thesalesexpertschannel.com/smith-strong-show/

In this episode, Audrey, Lee and Kevin discuss: 

·      The simple, common mistake sales managers make when working with AEs that blocks productivity.

·      How to have difficult conversations with your team 

·      What is the #1 reason sales managers fail

·      Sales and marketing alignment strategies

“Most leaders have a mindset that they are doing everything right. So when things go wrong, instead of looking at themselves, they blame others. I’ve seen this a lot with sales managers. Unfortunately, this attitude bleeds over to the sales rep.” – Kevin Davis

Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

Connect with Kevin Davis

https://toplineleadership.com/

https://www.linkedin.com/in/kevin-f-davis/

Connect with Manage Smarter Hosts

·         Website: ManageSmarter.com 

·         LinkedIn: Audrey Strong                                                           

·         LinkedIn: C. Lee Smith 

 Sales Experts Channel: https://thesalesexpertschannel.com/smith-strong-show/

Connect with SalesFuel: 

·         Website: http://salesfuel.com/ 

·         Twitter: @SalesFuel 

·         Facebook: https://www.facebook.com/salesfuel/ 

Learn more about your ad choices. Visit megaphone.fm/adchoices