Helen Joy is the founder of People Spark. She works with professional services firms to turn overstretched managers into confident, capable leaders who drive performance, engagement and retention, without burning out or micromanaging.
She spent 15 years as a manager herself, so she understands the reality: the deadlines, the pressure, the people issues no one teaches you how to handle. Her workshops are practical, engaging, and designed to cut through the noise, giving managers tools they’ll actually use the next day.
Helen’s focus is simple: better supported managers, stronger teams, and measurable business impact.
Our conversation covers leadership challenges, time management, financial decisions, competing with team members, the importance of listening, creating a sense of value and belonging, and the power of listening and asking questions in effective leadership.
Takeaways
- Leadership challenges: Managers are spread too thinly, with large teams and limited time for effective management.
- Listening and asking questions: The importance of listening to team members and asking open-minded questions to understand their needs and challenges.
Chapters
- 00:00 Introduction to Helen Joy
- 05:04 Competing with Team Members
- 10:45 Creating a Sense of Value and Belonging
- 15:49 The Power of Listening and Asking Questions