After the actual interview process, the onboarding process is an employee's first true exposure to your company. A good onboarding process leaves a lasting good impression and sets up the employee to make a quick impact. On today's episode of Management 101, I talk through what makes a successful employee onboarding process, and also the typical mistakes managers make during onboarding that they don't realize are holding back their teams.

Whether you're a first-time manager, owner of a business, or a seasoned founder or executive, the only way you can run your business or team effectively is by first understanding its performance through numbers. In today's episode, we dive into how to numerically measure the performance of a business or team, how to track and communicate those numbers, and how to set effective goals based on them.

The only constant in the corporate world is change. How a leader implements change in their company, though, is the difference between success and failure of that company over time. Do it well and the company continues to innovate or be relevant while retaining and engaging its employees. Do it poorly and any one of those things doesn't happen. In today's episode of Management 101, I discuss what good and bad change management look like, and how to do more of the former and less of the latter.

Founders and business owners come in all shapes and sizes, but there are some clear common themes amongst those who find success and those who struggle to manage their business. In today's episode, I explore what makes a good and what makes a bad founder or business owner with Chrissy Donnelly, the founder of Cultivo, a consultancy and coaching service for startups.

Every manager makes mistakes. Sometimes these mistakes are easy to identify. Sometimes they're not. The most impactful mistakes managers make are often the ones that are hardest for them to recognize. In today's episode, I discuss a few of the most frustrating mistakes that managers make, how to recognize that they've occurred, and what to do about them.

Filling your team with great talent is essential to being a successful manager. But hiring is hard, particularly for first-time leaders, as it requires a number of skill sets, including effective planning, coordination, and self-awareness of one's own blind spots. In today's episode, I'm joined by a hiring and recruiting expert, Dane Zink of Product Hiring House, who discusses with me the most important components to a good interview process, the best sources of talent, and how to identify candidates who will fit your company's culture.

1. Hourly workers vs salaried
2. Managing upward
3. Managing Gen Z
4. Conflict resolution
5. The career mountain vs the career ladder
6. Handling layoffs
7. Crisis management

• Setting expectations
• Document those expectations
• Checking in on progress towards meetings those expectations
• Celebrating wins and productively handling failure