Management Mastery

A team is a small group of people with complementary skills who work with a common purpose, goals and approach for which they are mutually accountable.  Teams hold greater long-term potential than staff working individually because greater incremental value is achieved when team members work together. Two critical aspects of putting together effective teams are their size and their staffing.  In this episode, we discuss optimizing both.

In its January 24th issue this year,  Inc. Magazine published an article entitled “The 7 Skills That Will Define the Next Generation of Leaders”.  The article was based on data from the National Association of Colleges and Employers and from other research organizations that have done studies on leadership for a number of years.  In a past episode we discussed the first skill, emotional quotient or “Social Intelligence”.  In this episode, we’ll discuss the other six skills they identified along with some of our own thoughts on leadership.

In its, January 24th 2025 issue,  Inc. Magazine published an article titled “The 7 Skills That Will Define the Next Generation of Leaders”.  Using data from studies on leadership by the National Association of Colleges and Employers and other research organizations, the article described seven skills that the authors say will be key to the success of managers in the coming years. In this episode, we’ll discuss what the authors identified as the most important skill – that of social intelligence – sometimes called EQ or one’s “Emotional Quotient”.  In this episode, we’ll discuss EQ, what it is, why it's important and how to strengthen it in yourself.

Continuation of our interview with Jim Carlough, author of "Six Pillars of Effective Leadership"

Jim Carlough is the author of "Six Pillars of Effective Leadership" Part 1

Many companies and departments don’t get maximum effectiveness and efficiency from their staffs because managers don’t address the issue of how people with diverse work styles and perspectives will mesh with each other.  Knowing how to approach the issues of different – and in some cases, conflicting -- work styles allows a manager to understand how best to optimize staff working together as a team

Every manager faces the problem of underperforming staff members from time to time.  In a recent episode, we discussed how low employee engagement can lead to low staff performance.  In their studies of employee engagement, the Gallup Organization found that it was a major cause of low performance and that full employee engagement was declining to the point that only 31% -- fewer than one in three employees -- were currently fully engaged in their occupations.  This is important to managers because Gallup also found that 70% of employee engagement was determined solely by the team manager.  In this episode, we’ll examine some of the causes of underperformance and disengagement, and talk about the steps you can take to manage both.

The first step in hiring the best candidate for a job is the screening process. This begins with a review of the resumes of interested candidates -- either by the HR Department and/or by the hiring manager. This process removes from consideration candidates who clearly do not meet the requirements for the position, based on their resume. This is followed by a "screening conversation" between remaining candidates and the hiring manager to further reduce the number of applicants to only those worth serious consideration.

Preparation for hiring top talent has to begin even before there is an opening to fill.

Many times new, and, even experienced managers, are overly focused on how much work is being done rather than what their team actually achieves.  This can sometimes get you wrapped up in some of the wrong directions.  A better approach is to focus on what is actually accomplished.  This requires establishing a performance-based climate that is based on strong team commitment.  We’ll discuss how to do this in this episode.