In this episode, we welcome Martha Dorris, Founder of Dorris Consulting International and Academy Fellow, to discuss the importance of efficient service delivery and best practices for enhancing customer experience.

Links:
Read Issue 84 of the Dorris Consulting International Citizen Service Newsletter 

View the 2024 Service to the Citizen Award Winners

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[email protected] or 202-347-3190


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In this episode, we welcome Shayne Kavanagh, Senior Manager of Research for the Government Finance Officers Association (GFOA) and Academy Fellow, and Miles Murphy, Senior Analyst at the Academy, to discuss common concerns when investing in resilient infrastructure, the impact of uncertainty in preparing communities for natural disasters, and solutions communities can implement even with constrained resources.

Links from the Academy:
Modern Climate Adaptation Governance and Financing Strategies

Links from GFOA:
Putting Assets to Work
Rethinking Budgeting
Conveying Hazards and Natural Catastrophes Through Extracted Simulations

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[email protected] or 202-347-3190


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In this episode, we welcome Michelle Alletto, Texas Health and Human Services Chief Program and Services Officer and Academy Fellow, to discuss public health programs contributing to resilience, what good government looks like in the area of resilience, and the importance of intersectoral and intergovernmental relationships.


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[email protected] or 202-347-3190


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In this episode, we welcome Elaine Duke, former Deputy Secretary of the Department of Homeland Security (DHS) and Academy Fellow, to discuss the role the DHS plays in building and maintaining resilient communities.


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Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
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In this episode, we welcome Opal Mauldin-Jones, City Manager of Lancaster, Texas and Academy Fellow, to discuss what good government looks like to her, the importance of collaboration with surrounding counties and cities, and resources for engaging with the community.


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[email protected] or 202-347-3190


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In this episode, we welcome Judge James Baker, Former Chief Judge for the United States Court of Appeals for the Armed Forces and Academy Fellow, and Academy Senior Project Director Roger Kodat, to discuss the key takeaways and lessons learned from a report with the FJC that researched best workplace practices across the Judiciary.

Links
Read the recent report here.

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[email protected] or 202-347-3190


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In this episode, we welcome David Adkins, Executive Director and CEO of the Council of State Governments and Academy Fellow, to discuss bringing different government bodies together at the state level, experimenting with innovative ways to engage the public, and preserving democracy for future generations.


Support the Podcast Today at:
[email protected] or 202-347-3190


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In this episode, we welcome Joel Gurin, President and Founder of the Center for Open Data Enterprise (CODE) and Academy Fellow, to discuss the importance of open data and how it can be used to enable more effective governance.

Links:
Mapping Racial Equity: From Data to Communities
https://www.opendataenterprise.org/ 

 
Support the Podcast Today at:
[email protected] or 202-347-3190


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In this episode, we welcome Chris Koliba, Distinguished Professor at the University of Kansas School of Public Affairs and Administration and Academy Fellow, to discuss liberal democratic accountability standards, inclusive governance, and ways to strengthen democracy in today's environment.

Links:
Read: Liberal democratic accountability standards and public administration

 
Support the Podcast Today at:
[email protected] or 202-347-3190


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In this episode, we welcome Tony Allen,  President of Delaware State University, to discuss how HBCUs play a pivotal role in achieving social equity and racial justice.   


Support the Podcast Today at:
[email protected] or 202-347-3190


Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
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Creative Commons Attribution 3.0 Unported License
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