In this podcast titled, “Management of Cancelations and No Shows” we speak to Ryan Martin.  Ryan is the Group Director for Back In Motion Physical Therapy in Maine  
  
  Our discussion with Ryan focuses on:
 How you define a cancelation
 Factors that cause cancelations and no shows
 Perceived value as a determinant of patient attendance
 Setting expectations as a tactic for controlling cancelations and no shows.
 When and how  your team sets those expectations
 Tactics clinicians use to mitigate cancelations and no shows
 The role of the front office to assist with minimizing cancelations and no shows
 Thoughts on charging a fee for a cancelation / no show

To learn more about us, visit our website at https://www.allianceptp.com/