Manager Memo podcast

Mr. Bill Daly a successful entrepreneur with 30 (and counting) Dunkin' Donuts stores, talks with Manager Memo about his experience as a franchise owner.

Bill serves up a bit of Dunkin' history and adds a turbo shot of advice for wanna-be franchisees.

Management concept rifts on the importance of the size of your shovel head, Oprah Winfrey, General James Mattis, tree stump removal, the significance of an office in the Pentagon E Ring, and Uncle Walt's garage.

Thoughts and personal examples, based upon 30 years of military experience, on the management functions of Planning, Organizing, Leading and Evaluating. Classical Perspective introduced and the importance of Frederick Taylor, Max Weber and Henri Fayol explained.

A video associated with this podcast can be found on the link below.

MM 22 From P.O.L.E. to the Pentagon

This week's podcast is an "academic rift" on Maslow's Hierarchy of Needs as applied to management.

Using Abraham Maslow's (1943) theory of psychological health, the levels of the hierarchy are applied to business development and management of employees.

Professor Len Samborowski suggests that there is money to be made and businesses to be designed across all levels of Maslow's intellectual construct.

Labeling his ideas as Maslow Management, Dr. Sam addresses the physiological, Safety, Love/Belonging, Esteem and Self-Actualized level of the hierarchy.

He concludes by stating you cannot expect level 5 efficiency if the bottom rungs of the hierarchy are dysfunctional.

Note: there is no Vimeo video associated with this podcast.

Doctor Roxanne Simmons has lead a successful Pediatrics Practice in Lincoln, Rhode Island for over 25 years. She ensures her patients are "heard, cared for and comfortable." An entrepreneur who took the risk to establish her own practice, Children First is one of the leading health care providers for children and their parents in the Northeast. Doctor Simmons serves over 3,500 families from Rhode Island, Massachusetts and Connecticut.

An associated video for this podcast can be found on Vimeo from the hyperlink below.

https://vimeo.com/221973632

Special guest, MG Gary W. Keefe. is the 43rd Adjutant General of the Massachusetts National Guard, part of a historical lineage that dates to 1636. In his role, MG Keefe is responsible for the health and welfare of the 9,000 members of the MANG and stewardship of a $450M operational budget.

The General discusses his views on Leadership, motivation, organizational culture, social media, and the future of military operations in the Commonwealth.

MG Keefe explains the "why" of U.S. military dominance – the professional Noncommissioned Officer Corps, the military version of middle management. He suggests that successful leaders are at best collaborative managers who manage by "walking around" and take care of their people as they "build their bench."

MG Keefe states the need for constant vigilance because of a ubiquitous threat unlike other enemies of the past. He explains how strategic planning and constant readiness enables his Force to provide Homeland Security throughout New England as it executes operational security and combat missions across the globe.

As an additional treat, Gary Keefe provides his prediction for the Boston sports franchises.

An associated video can be viewed on VIMEO at https://vimeo.com/220136507

UPS is the most successful delivery company in the world. Established in 1907 by an ambitious 19-year-old entrepreneur, Jim Casey, UPS is rated as #48 on the Fortune 500 list for 2016.

Today's podcast in an interview with a UPS driver, truly where the rubber meets the road in regards to delivery of the goods. Mr. Nate Way, a relatively new UPS employee (35 months), discusses his normal workday.

Driving around the rural roads of Williamsport, Pennsylvania, Nate relates about the structured, operational approach that UPS applies to his daily duties. Nate explains the DIAD (Delivery Information Acquisition Device) which serves as his workday assignment checklist. He explains the magic of Orion (On Road Integrated Optimization and Navigation), used to maximize truck flow and route optimization, and how he's accepted the worker/vehicle tracking environment known as telematics.

Mr. Way and his job at UPS illustrates the omnipresence of Big Data in Big Business and how UPS has applied metrics analysis to a company that moves over 15,000,000 packages a day.

An associated video can be found at the provided VIMEO hyperlink: https://vimeo.com/218982357

Gary Osbrey, owner and the "Big Voice" of WINY radio in Putnam, Connecticut, describes his childhood fascination with radio and how that passion grew into ownership of his own company, Osbrey Broadcasting.

GaryO talks about radio's influence on his life – the ability to multitask and focus on what's next – and his influence on radio – to contribute to a sense of community.

When he's on the air at 1350AM, he channels the force of Boston radio legend, Dale Dorman, to project positive energy throughout the quiet corner of Connecticut.

GaryO offers that success walks hand-in-hand with determination and hard work. He suggests that strong businessmen don't oversell and maintain the long view. "Sell yourself first" and then your product. A proud citizen of Putnam, Gary offers that locals should support their town, because the local community is "the flavor of life."

Tune in and learn from this special interview with a true gentleman of the broadcast industry.

An associated video can be found at https://vimeo.com/216927578

Christopher Sandford, the Head of School, Woodstock Academy explains how he leads his staff and faculty to "keep it simple, understand the consequence of every action, recognize perspective, and strive to get better every day." Under Mr. Sandford's visionary leadership, Woodstock Academy has evolved into one of the top secondary day and boarding schools in the United States.

James Harvey, CEO of E.L. Harvey & Sons waste removal and recycling in Westborough, Massachusetts shares his views on business success.

"Treat people like family. Take care of your workers and have them understand that it's their business, they have to make it work."

87 years young, Mr. Harvey works everyday, handling and processing the relentless pile of collected waste material from the Worcester community. As he deals with the environmental rubbish he also deals with the steady stream of government regulations and inspections that "helps" him run his business.

Mr. Harvey's work ethic, vision, and genuine concern for the welfare of his team has propelled his company into the forefront of waste removal operations in New England.

An associated video to this podcast can be found through this hyperlink - https://vimeo.com/213069867

Jake, Dr. Green, England, lead singer, songwriter and fountain of energy for the Caballeros, a 60s-throwback band from Perth, Australia, explains the highs and lows of leading a band.

Dr. Green walks us through the beginnings of playing as an underage musician on the club circuit to the management musts of running a band of creative artists.

He speculates on the future of music and sees his band as filling a niche for high energy, party rock. A future where music is available and purchased, directly from the artist via bootleg tapes and sound tracks.

Dr. G covers it all, linking his stories with tales of the early Sonics, to Motorhead, Eskimo Joe, David Bowie and Lorde.

He leaves us with this wisdom – never forget to "Iron your Shirt!"

This podcast is linked to a video at https://vimeo.com/210825962