This episode guides managers through the essentials of the grievance process, from understanding what truly counts as a grievance to navigating key legal considerations and best practice investigation techniques. Helen shares practical examples and advice to empower managers to handle grievances confidently and fairly, protecting both employees and business reputation.

In this episode, we break down a practical investigation process for managers, covering when and how to start, ensuring fairness, and avoiding bias. Helen shares concrete examples and tips that will boost your confidence and competence in leading internal investigations consistently and objectively.

This episode explores the essentials of capability management for managers, highlighting the difference between capability and conduct, legal obligations, and practical steps to support employees. Helen draws on real experiences to unpack best practices and common pitfalls, ensuring listeners are ready to handle capability issues fairly, consistently, and in line with company values.

This episode gives managers a practical framework for handling employee absences, balancing fairness with operational needs, and supporting well-being. Helen breaks down legal requirements, processes, and examples from real-world situations to build confidence in managing absences effectively.

Helen guides managers through the essentials of UK disciplinary law, company responsibilities, best practices, and the risks of missteps. With real-life examples and practical advice, managers will learn how to conduct fair, unbiased disciplinaries and avoid costly pitfalls.