Welcome to Managing Care Quality Improvement with the Qualitizer Process—the podcast for Registered Managers who want to lead with confidence, refine skills, and achieve exceptional results in service quality improvement.

I’m Lesley Shaw, founder of Registered Care Manager and creator of the Qualitizer Process™, here to provide you with trusted tools, practical tips, and actionable insights to help you succeed.

Let’s dive in and take the next step in your quality improvement journey.

Tune in from 6th December for the first Podcast Episode.