Lane Kasselman, Uber’s former head of communications, talks about his approach to managing multiple crisis situations at the ride-hailing company and his role in responding to the unusual crisis that confronted Strava, a mobile app for athletes.
Lane Kasselman, Uber’s former head of communications, talks about his approach to managing multiple crisis situations at the ride-hailing company and his role in responding to the unusual crisis that confronted Strava, a mobile app for athletes.