What do you do when your top performer is also your team’s biggest headache? In this episode, Brin’na dives into the leadership dilemma that nearly every manager will face: how to deal with high achievers who have toxic behaviors. Drawing from real coaching sessions and personal experience, she unpacks how to address performance without compromising culture, credibility, or your sanity.

In This Episode, You'll Learn:

✅ Why high performance doesn’t excuse poor behavior

✅ The hidden cost of avoiding hard conversations

✅ A clear 5-step framework for addressing difficult top performers

✅ The power of direct communication: “Clear is kind”

✅ How one conversation can shift an entire team’s morale

Key Takeaways:

• Start documenting everything: patterns, behaviors, impact.
• Communicate clearly and kindly—ambiguity helps no one.
• Set expectations, follow up, and don’t cave under pressure.
• Leadership means prioritizing long-term culture over short-term results.
• Your silence can cost you your best team members—not just the problematic one.

Homework from Brin’na:

Think of your highest performer. Are there any behaviors you’re ignoring because of their results? Write them down. Then ask yourself: what conversation are you avoiding, and what would it take to have it?

Connect at:

https://legacyfulfilled.com/