This is an audio only version of an HSABC webinar originally recorded on July 8th, 2020.For the video and resources, please go to hsa-bc.ca Service providers are aware of the challenges of dealing with upset, angry, frustrated and confused clients. ...

This is an audio only version of an HSABC webinar originally recorded on July 8th, 2020.For the video and resources, please go to hsa-bc.ca Service providers are aware of the challenges of dealing with upset, angry, frustrated and confused clients. ...

This is an audio only version of an HSABC webinar originally recorded on July 8th, 2020.For the video and resources, please go to hsa-bc.ca&nbsp;Service providers are aware of the challenges of dealing with upset, angry, frustrated and confused clients.&nbsp;...

Managing Hostile Interactions Part I

HSABC is a provincial organization with over 230 members who work in homelessness services, frontline and shelter contexts. This podcast is an audio version of our training webinars on various topics and challenges facing those in frontline work during the COVID-19 crisis of 2020.For more on who we are, what we do and what we offer, head to hsa-bc.ca

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Managing Hostile Interactions Part I

Managing Hostile Interactions Part I