In the latest episode, host Grant Bather speaks with Head of Corporate and Social Media at Rostrum, Sophie Mellish. The conversation looks at the role of social media in a crisis, and the steps social media teams can take in a media storm.

In the latest episode, host Grant Bather speaks with Head of Corporate and Social Media at Rostrum, Sophie Mellish. The conversation looks at the role of social media in a crisis, and the steps social media teams can take in a media storm.

In the latest episode, host Grant Bather speaks with Head of Corporate and Social Media at Rostrum, Sophie Mellish.&nbsp;The conversation looks at the role of social media in a crisis, and the steps social media teams can take in a media storm.

Managing Reputational Risk; social media in a crisis

If your business was hit by a crisis, would you know what to do? If you were hacked and your customer data stolen? If a member of the executive team was accused of a serious crime? If a vocal section of your customer base called for a boycott? Would you have plans and procedures in place to deal with these issues? 

My name is Grant Bather and I help organisations plan and prepare for issues negatively impacting their reputation. Join me in this series of podcasts as I look at the key components of a crisis management programme and look back at how organisations large and small have managed – and mis-managed – issues affecting their reputation under the media spotlight.

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If your business was hit by a crisis, would you know what to do? If you were hacked and your customer data stolen? If a member of the executive team was accused of a serious crime? If a vocal section of your customer base called for a boycott? Would you have plans and procedures in place to deal with these issues? My name is Grant Bather and I help organisations plan and prepare for issues negatively impacting their reputation. Join me in this series of podcasts as I look at the key components of a crisis management programme and look back at how organisations large and small have managed – and mis-managed – issues affecting their reputation under the media spotlight.

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Managing Reputational Risk; social media in a crisis

Managing Reputational Risk; social media in a crisis