Hosted and produced by Rostrum’s in-house trainer and crisis lead, Grant Bather, episode six sees Grant discuss the legal implications of a negative reputational issue with Oliver Fairhurst from law firm Lewis Silkin.
Throughout the podcast Grant and Oliver return to the theme of preparation. They discuss steps organisations can take to mitigate internal pressures and cover off the general considerations that all businesses, large and small, should be mindful of – conscious of the fact that all organisations are different.
Grant and Oliver also explore how the communications response differs based on varying circumstances, including if an entity is guilty of what they are being accused, or if they don’t know. All of these factors need to feed into a business’ approach to stakeholders, tone and more.
The podcast also briefly examines case studies, including Aldi and Alton Towers, among others, as well as the role social media plays in a crisis.