Innovation during a global pandemic
Robert Baldock, Founder and MD of the Clustre Innovation Network, on a bright side of COVID-19.
Robert has 45 years of experience of conceiving innovative solutions, as well as selling and delivering them to major institutions.
Most of his career was spent at Accenture where he became one of the firm’s youngest-ever partners. Prior to leaving, he was Global Managing Partner responsible for the growth and success of Accenture’s Customer Relationship Management, Mergers & Acquisitions, and e-Commerce businesses within the financial services industry, where he achieved a global revenue target of £900m.
Upon leaving Accenture, Robert was the Global Leader of the Financial Services Industry practice within EDS where he grew an already large $3.4bn, 15,000 person outsourcing and consulting business. He was a top 40 leader within EDS.
Today he is the Managing Director of Clustre - the innovation brokers. He now helps major companies solve their most complex problems with certainty and speed by connecting these problem owners with companies with a proven track record of solving these problems, time and time again.
hyperlink to his linkedin: https://www.linkedin.com/in/robertbaldock/
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Episode transcript:
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Michael Moran [00:00:17] This is manifest density. Hello, everyone, and welcome to the latest edition of Manifest Density, your host Michael Moran here to explore the intersection of COVID 19 global business and society benefits. Density is brought to you by the global smart building and ESG data company Microshare. Unleash the data. Well, today I'm unleashing Robert Bolduc, who is the managing director of Cluster the Innovation Network. Robert, welcome.
Robert Baldock [00:00:53] Welcome to you. Thank you, Michael, for having me.
Michael Moran [00:00:56] Well, Robert, you're based in London, of course, and your mission and the mission of cluster is quite an innovative one. Why don't you give us just start out by giving us a sense of what it is that cluster does and how you got involved in this?
Robert Baldock [00:01:13] So I should describe myself first as someone who's have a lifelong passion for innovation. I'm an out of the box thinker, and I always try to see if there's a smart, clever way of solving a problem rather than the standard way. Notwithstanding that, I spent the first 23 three years of my professional life with this large firm called Accenture, whose proud boasts at the time 20 client with the problem was We can solve every problem there is. We're a mile wide in capability. And for a long time that that was sufficient to be a mile wide and capability. But as the world got more more complicated and technology more and more sophisticated, it started to show us and in particular that if you're going to solve a complex problem you need to have at your disposal people who have solved that problem. Time and time again, so switch forward to 10 years ago when I'd left these big companies behind me. I started to think that the the way in which big companies should be solving their most complex problems was not by turning to the large companies like Accenture and IBM and Capgemini, but actually to try to put their faith of trust in some of these smaller niche companies that were popping up left, right and center who would apply very innovative thinking and solutions to these very complex problems. That said, if you buy into that argument, who would you turn to if you're a large corporation? Which of th