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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
On the manufacturing floor, you may not see magic tricks, but there are daily opportunities to create meaningful moments that improve engagement, morale, and performance.
In this episode, Jon Petz, entrepreneur, speaker, bestselling author, and magician, shares insights on manufacturing leadership, employee engagement, and workplace culture for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Jon explains how intentionality, creativity, and authentic leadership strengthen communication skills, trust building, and accountability. You will learn practical strategies to boost productivity, support workforce retention, and create manufacturing environments where people feel valued, connected, and motivated to perform.
3:11 – In the workplace, magic is all about creating moments that make your team feel valued, support, and like they're part of something special
4:24 – To create magic, be intentional, lean into organic moments, and create moments of surprise
5:15 – Don't overlook the simple moments
6:31 – Magical moments play a big role in improving productivity and efficiency
10:58 – Purpose drives passion and helps your team find ways to truly engage instead of just getting up in their role
12:39 – You can't always plan for moments of magic, but you can think about what your team needs to feel empowered and supported
15:05 – Deeper conversations drive results and solutions
16:06 – Take a genuine care in your team member's outside of their role in your organization
17:17 – Jon's book recommendation – Work Plus Love by Marcus Buckingham
18:01 – Take steps to truly appreciate and recognize your team
20:45 – You also need to pay attention to other's mindsets and see what they need to feel valued or encouraged
21:36 – With title comes authority, but title does not always come with leadership
Connect with Jon Petz
Website
Buy Significance in Simple Moments, now available in paperback
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
Why does communication break down and lead to conflict on the manufacturing floor? And how can leaders use emotional intelligence to improve engagement, trust, and productivity?
In this episode, Dr. Irvine Nugent, author and emotional intelligence expert, shares insights on manufacturing leadership, communication skills, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Drawing from his experience growing up in Northern Ireland during the Troubles, Dr. Irvine explains how self awareness, active listening, and authentic leadership strengthen trust building and accountability. You will learn practical strategies for difficult conversations, feedback delivery, and growth mindset that help reduce conflict, improve workforce retention, and create manufacturing cultures where people feel respected, connected, and motivated to perform.
1:57 – How we present our emotions has a big impact on how we forge relationships, avoid conflict, and find more productive outcomes
5:04 – Before you can lead others, you need to lead yourself
6:59 – One tip for increasing your self-awareness is to take a one-minute pause before entering a room and give yourself time to process your emotions and get rid of any emotions you don't want to bring into the room
7:57 – You can't always make your emotions disappear, but you can manage and acknowledge them
8:16 – If you don't give people the information they need, they'll fill in the gaps themselves and are more likely to jump to conclusions about your emotions and behavior
9:43 – Emotions are contagious
11:32 – By taking the time to have quality interactions, you can find better outcomes and change the way you show up for your team
14:54 – Leaders need to know the truth, and that truth becomes data
17:57 – On a strong team, everyone holds each other accountable
19:17 – Anger, fear, disgust, contempt, surprise, happiness, and sadness are the seven universal emotions
20:20 – By learning to recognize facial expression and body language, you can understand when you need to ask more questions or start a deeper dialogue
25:15 – Even in times of violence and conflict, there are always reminders of humanity's resilience and potential
Connect with Dr. Irvine Nugent
Website
YouTube
More about Leadership Lessons from the Pub
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
Do you dread Mondays or feel constant pressure to keep up on the manufacturing floor? You may be dealing with burnout, a growing challenge tied to chronic workplace stress.
In this episode, Nina Nesdoly, expert in neuroscience and organizational behavior, shares insights on manufacturing leadership, resilience, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Nina explains how emotional intelligence, communication skills, and growth mindset help leaders reduce burnout and strengthen trust building. You will learn practical strategies to support workforce retention, improve productivity, and create manufacturing cultures where people feel supported, focused, and energized to perform.
2:43 – Burnout is different from just feeling tired or overwhelmed at work, and there are three major characteristics that set it apart from regular feelings of stress
2:50 – The first symptom of burnout is physical exhaustion, including physical symptoms like headaches and muscle tension
3:13 – The second symptom is cynicism and depersonalization
4:20 – The third and most difficult to spot symptom is professional efficacy, or a feeling like you and your work are not good enough
6:01 – When you tried to compensate for feeling like you're bad at your job or not meeting expectations, it can actually fed into the cycle of burnout
7:21 – The difference between stress and burnout is that stress is your body's response to demands in your environment, while burnout is the consequences of chronic stress built up over time
8:46 – Over time, burnout can change your brain and make it harder to regulate your emotions and stress response
10:16 – To combat and prevent burnout, evaluate when you're putting your energy and how you're expending your energy
11:25 – Oftentimes, we are the ones putting unnecessary stress on ourselves
12:45 – When you're feeling stressed, it's important to connect with others, and there are even hormones in your body that will push you toward wanting to connect with people
14:25 – To say yes to some things, you have to say no to others
15:34 – By being intentional about when you say no, you can make sure you have the time and energy to say yes to the projects that really serve your organization
16:36 – Thinking about your goals is another way to combat burnout, as we can get stuck in the same stressful trajectory
17:30 – If you find yourself in a position that doesn't align with your values or goals, have the courage to say reevaluate and say no
18:50 – You can practice saying no in low stakes situations
19:32 – You can also practice the 24-hour rule to give yourself more time to evaluate a situation before saying yes or no
21:30 – There are also alternatives to saying no, like telling someone you need to shift your priorities or that if you do one task, it means you won't be able to get to another
22:54 – To combat burnout, you need to REST, or recognize, evaluate, say no, and take care of yourself
33:00 – You can't focus on everything at once, so be intentional about how you use your time
Connect with Nina Nesdoly
Find her on Instagam and Tiktok @WorkplaceClarity
Website
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
You only have seconds to make a strong first impression, and on the manufacturing floor those moments can shape trust, engagement, and performance.
In this episode, Sylvie di Giusto, consultant, author, and international keynote speaker, shares insights on manufacturing leadership, communication skills, and emotional intelligence for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Sylvie explains how self awareness, authentic leadership, and growth mindset help leaders overcome bias and strengthen trust building. You will learn practical strategies for feedback delivery, difficult conversations, and employee engagement that support workforce retention and create manufacturing cultures where meaningful connections drive productivity and results.
3:19 – In the first seven seconds of a new conversation, we all make up to eleven major decisions about the other person
4:21 – We all have unconscious biases, which are built on our past experiences
4:33 – One of these is confirmation bias, which is when we search for something to show that our initial opinion about someone was correct
4:47 – Another is anchoring bias, where we cannot get rid of information or perceptions we already have
5:04 – Overall, there are around 185 biases that influence our decisions every single day
6:11 – To form stronger relationships and get rid of biases, take a step back from your own mindset and stay curious in conversations with others
7:39 – In a diverse industry like manufacturing, first impressions are particularly important, and you will have interactions with a wide variety of people, from clients to your team on the floor
8:37 – First impressions are also especially important for women in the manufacturing industry, since it's a traditionally male-dominated industry
10:24 – Instead of letting your gender drive other's first impression of you, make sure they see your experience, expertise, skills, confidence, and leadership
11:53 – Making a strong first impression comes down to five elements, or the ABCDEs of making a good impression
12:00 - A is for appearance, or the way you look, dress, and present yourself
13:21 – B stands for behavior, which includes factors like your attitude, your charisma, and your mindset and ethics
14:15 – C is for communication, and this also includes your listening skills
15:44 – While making a first impression, it's important to always do your best, even if you make mistakes in those first seven seconds
17:30 – Your reputation is what people say behind your back, not what they say to your face
18:05 – Authenticity is a lie
18:58 - You can show up different ways in different roles, but you are still the same person throughout your day
20:10 – Your core values don't change throughout your day, but you just deliver them differently in different situations, like when interacting with your children or with your team on the floor
21:21 – The first 11 words of a conversation play a huge role in creating a first impression, but many of us waste them on small talk
22:00 – In the ABCDEs of first impression, the D refers to how your digital footprint and how you present yourself in the digital space like social media
24:22 – E is for environment, or how factors like your office space, car, and family reflect on you
25:00 – By focusing on factors you can control, like your appearance, you can take the steps toward making a strong first impression and forging great connections
Connect with Sylvie di Guisto
Website
Take the free Perception Audit Quiz
Learn more about Sylvie's new book, Discover Your Fair Advantage
Reach you to Sylvie on social media and let her know you loved the podcast!
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
If leadership is not connected to the shop floor, miscommunication, productivity loss, and disengagement follow. Strong manufacturing results start with strong connections from the top to the frontline.
In this episode, Jason A. Hunt, leadership educator and manufacturing problem solving expert, shares insights on manufacturing leadership, communication skills, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Jason explains how delegation, strategic thinking, and authentic leadership strengthen trust building and accountability. You will learn practical strategies for root cause analysis, feedback delivery, and growth mindset that improve productivity, support workforce retention, and create manufacturing cultures where teams think critically and stay aligned.
3:17 – When you're a leader, it's all too easy to set out to solve one problem, then get distracted by another problem and forget to solve the first issue
4:53 – Many leaders believe they have to have the answer to every problem, and feel like always having the answers is part of their job or what makes them important as a leader
5:58 – By always solving problems, leaders may actually be taking away valuable opportunities for their team members to learn, grow, and develop their own problem-solving skills
7:33 – Delegating can mean the difference between losing three minutes or losing three hours
9:36 – When you ask people to solve their own problems, they may pushback or be upset at first, but it's a valuable opportunity for them to learn how to think critically and come up with their own solutions
15:12 – Leadership is about far more than your title, your knowledge, and your ability to manage others
16:08 – If the front of a train is moving ahead without connecting with the other boxcars, it's not going to get to its destination
18:15 – Instead of solely focusing on KPIs or getting your products out the door, think about what you can do to connect with your team and really develop your relationships
21:29 Turn This Ship Around by L. David Marquet is a good resource for leaders
23:23 – To build better connections, shift your mindset and spend more time thinking about how you can build relationships with others
Connect with Jason A. Hunt
Website
Connect with Jason on LinkedIn
My book review of Turn This Ship Around
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
Have you ever felt unheard when sharing something important with your team? Communication breakdowns can limit engagement, productivity, and trust on the manufacturing floor.
In this episode, Sandy Gerber, author of Emotional Magnetism and communication expert, shares insights on manufacturing leadership, communication skills, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Sandy explains how emotional intelligence, active listening, and authentic leadership strengthen trust building and accountability. You will learn practical strategies for difficult conversations, feedback delivery, and growth mindset that support workforce retention and create manufacturing cultures where relationships thrive and teams communicate with clarity and purpose.
3:11 – To get your message across, you need to connect emotionally with the person you're speaking to
4:39 – Oftentimes, we're too busy listening to rely that we forget to listen to understand
5:00 – When someone is telling you a story or about an experience, let them finish what they have to say instead of responding with your own story
9:23 – SAVE is an acronym for the four emotional magnets, safety, achievement, value, and experience
11:58 – SAVE and emotional magnets can be used to improve personal relationships as well as professional relationships
12:42 – To understand another person's emotional magnet, you may have to shift your mindset and think about the best way to communicate with them
16:35 – Once you understand someone's emotional magnets, you can approach conversations and conflict with more empathy and curiosity, which helps form stronger, lasting connections
20:00 – If you really want to connect with your team, you need to be engaged and open about your own communication blocks
20:59 – Taking the emotional magnets quiz can be a great exercise for strengthening your relationships and finding out more about yourself
22:29 – By getting rid of your own biases and assumptions about others, you take a big step toward improving relationships and understanding others
24:05 – By identifying your own emotional magnet, you can also get better at communicating what you need
Connect with Sandy Gerber
Website
Take the Emotional Magnet Quiz here
Buy Emotional Magnetism
Read my book report on Emotional Magnetism
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
In today's fast paced manufacturing environment, leaders are feeling stretched thin as expectations around productivity, performance, and people continue to rise.
In this episode, Sara Canaday, author and leadership development coach, shares insights on manufacturing leadership, resilience, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Sara explains how emotional intelligence, communication skills, and growth mindset help leaders manage stress and prevent burnout. You will learn practical strategies for strategic thinking, trust building, and workforce retention that support productivity, strengthen relationships, and create manufacturing cultures where leaders and teams have the energy, focus, and accountability needed to perform at their best.
2:16 – Leaders are meant to ignite fires, not constantly put them out. If you're a leader who finds yourself constantly acting as a firefighter, it's time to reconnect with the meaning of your role.
3:22 – We're conditioned from a young age to be productive and to feel like we're only valuable if we're doing something, which impacts the way we lead and show up in the workplace
4:40 – Even when you're doing nothing, your mind is still very productive, which is why it's important to take a strategic pause to declutter your mind, find more clarity, and make better decisions and better serve your team
7:43 – Deep discovery and creative problem-solving can't fully happen when we're multitasking
8:26 – It can be helpful to reach out to others and let them add structure to your thinking and gain a broader prospective
9:40 – You have more control and agency over your own time than you think you do
10:00 – To gain more control over your time, dig deeper into your schedule and challenge yourself to think about what is the most important. For example, you could start skipping meetings that you don't really need to be at, or send someone else to takes notes for you.
10:25 – Instead of just thinking about your to-do list, consider starting a list of things you can stop doing or delegate to someone else on your team
10:48 – As a leader, you have an obligation to think about how your can use your time in a way that best serves your team and your clients
11:43 – A change in scenery, like a stop at a coffeeshop on your way to your plant, is a great way to shift your mindset and build productive new habits
13:50 – Leaders should be responsive, but they also have to clearly show their priorities to themselves and the rest of their organization
15:05 – Leaders deal with exponential and even sometimes unrealistic expectations, especially when it comes to solving problems and facilizing productive conversations about important issues like social justice and employee mental health
16:08 – Leaders are doers and drivers, but they are also human beings and there's only so much they can do
16:30 – There are many things team and organizations can do to support their leaders, including thinking about the most important priorities or even hiring someone to help with some of the leader's other tasks
17:39 – Instead of impressing others, spend more time on thinking about what they really need to feel support and healthy in their role
20:00 – Shifting your mindset starts with putting aside your own biases and anything else that is clouding your judgment
20:43 – After putting aside your assumptions, spend more time discovering new, time-saving solutions by staying curious and seeking out productive, unbiased conversations with others
22:43 – If you're not sure about something, don't be afraid to just ask
23:00 – It takes courage to ask for what you need, but it's important to find ways to protect your time and energy
23:42 – Leaders deserve a better experience, and a good experience can create a domino effect that positively impacts the rest of their team
Connect with Sara Canaday
Website
Sara's LinkedIn Learning courses
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
To improve behavior and performance on the manufacturing floor, leaders need clear, actionable feedback. But giving and receiving feedback is not always easy in fast paced environments.
In this episode, Brian Houp, leadership development coach and 360 feedback expert, shares insights on manufacturing leadership, feedback delivery, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Brian explains how communication skills, emotional intelligence, and authentic leadership strengthen trust building and accountability. You will learn practical strategies for difficult conversations, growth mindset, and workforce development that support productivity, improve retention, and create manufacturing cultures where continuous improvement becomes part of daily leadership.
2:15 – Feedback is more than a buzzword
2:44 – 360 Feedback is based around the individual and getting a stronger understanding of how others in your organization see you as a leader or team member
3:49 – How feedback is set-up and delivered can make a huge difference between having a negative or positive experience
4:44 – Confidentiality also plays a big role in 360 Feedback and only other type of constructive criticism
6:56 – As a leader, if you don't tell someone you want them to improve their behavior, then they have no idea of knowing there is an issue or area or improvement
7:24 – Feedback focuses on the past, but you can also look toward the future by giving feed forward and offering specific suggestions or advice others can use to improve their behavior
9:00 – To encourage others to share feedback, sometimes you need to think about the language and phrasing you're using when asking for feedback
10:36 – You should also consider who you're asking for feedback, and who in your organization you should talk to get the best feedback about a certain team member or problem on the floor
11:30 – People show up differently in front of different people, so be sure to get a wide range of feedback from different people, like executive, team members, or even vendors or clients who frequently interact with someone
14:55 – When you get feedback about your own behavior, take some time to digest and analyze it, but also get back out on the floor with your team and observe to get a stronger idea of what the feedback is talking about
16:44 – Sometimes, all you need is a new or fresh context
17:35 – It's natural to feel nervous or even scared about hearing feedback
18:16 – Many leaders focus on their team members who need the most improvement, but don't forget to also give feedback to the stronger members of your organization to help them get to the next level
20:00 – To get the best feedback, your whole team or organization needs to commit, especially supervisors and others in leadership positions
22:07 – Getting good feedback often also requires time and patience
25:41 – With feedback, you get what you give
Connect with Brian Houp
Website
Brian's Forbes article on 360 Feedback
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
Personality assessments like DiSC and Myers Briggs can help manufacturing leaders better understand how they show up on the shop floor and how their leadership style impacts engagement and performance.
In this episode, Christy Smallwood, speaker and author, shares insights on manufacturing leadership, emotional intelligence, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Christy explains how self awareness, communication skills, and authentic leadership strengthen trust building and accountability. You will learn practical strategies to improve feedback delivery, support workforce retention, and create manufacturing cultures where leaders connect more effectively with their teams and drive stronger productivity and results.
1:54 – There are many reasons for manufacturing leaders to consider implementing personality assessments
2:29 – One major benefit of personality assessments is learning your communication style and the communication style of others on your team – this helps you understand what you need to do to get the best results from conversations
3:32 – "We don't see the world as it is, we see it as we are"
5:03 – As a leader, it's important to take advantage of any tools you can use to better connect with your team, including personality assessments
5:14 – There are many different types of personality assessments to choose from, and you can pick something that best suits your team or organization
5:53 – One type of personality assessments is the DiSC assessment
7:26 – Some personality types assign an animal to go along with different personality traits
9:40 – If someone is acting differently from their normal personality type, it could be a sign they're dealing with an issue, like a family problem outside of work
10:55 – In a personality test, there is no wrong answer
11:43 – When people have different personalities, it may sometimes lead to conflict or miscommunications – this is why it's important to understand why others behave the way they do based on their personality
14:00 – With understanding, even people with vastly different personality types can get along
16:19 – Your personality type impacts the way you show up on a daily basis
18:31 – The COVID-19 pandemic has made personality assessments more important than ever
20:00 – By understanding a team member's personality, you'll have a better awareness of what they need to feel energized or supported
25:00 – We all have different aspects of our personalities
Connect with Christy Smallwood
Website
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
Do you want to improve accountability and encourage autonomy on the manufacturing floor? It starts with asking better questions.
In this episode, Jeff Nally, president of Nally Group Inc. and leadership coach, shares insights on manufacturing leadership, accountability, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.
Jeff explains how communication skills, strategic thinking, and authentic leadership help leaders strengthen trust building and support growth mindset. You will learn practical strategies for feedback delivery, difficult conversations, and workforce development that empower teams, improve productivity, and create manufacturing cultures where people take ownership and perform at their best.
1:52 - Many leaders think that their team members simply want to be told what to do
2:12 - The #1 thing teams want from their leaders is a clear picture of the mission and vision
2:33 - When people know the "end game," they are more likely to follow instructions, be more autonomous, and find more success
3:25 - Leaders need to communicate their mission and goals to their team
3:39 - Leaders also need to be great storytellers
4:00 - If you don't believe in your mission and vision, your team won't either
7:06 - To really show off your mission and vision, weave it into your everyday behavior and actions
7:16 - As a leader, you can help your team by asking the right questions
8:10: Ask simple question like "are you finished with this task? How close to completion are you? What do you need to get it done?" to hold your team accountable
11:00 - Don't be afraid to ask "feelings" questions
11:52 - Support questions, like "what can I do to help you meet your goal?" are also very important for growing and encouraging your team
13:28 - If you hold your team accountable, you know they'll get the job done without you having to stay constantly involved
16:29 - You can also ask about concerns and apprehensions
19:58 - When a team is autonomous, it doesn't mean their leader has abandoned them
Connect with Jeff Nally
The Nally Group
From the publisher's feed