Tina Zellman is the HR Director at Pliant Plastics in Grand Haven, Michigan. Thirty years ago she fell into HR by accident - off-boarding 1,500 people from a bankrupt Baltimore company in her first two years out of college, then opening a 1,000-person facility for Saks Fifth Avenue before settling into West Michigan manufacturing.
We talk about why being transparent means being vulnerable, how to roll out a costly new state law without it landing as a takeaway, the performance management rollout that made things worse and what she learned from it, how culture erodes in pockets when frontline leaders are inconsistent, the real difference between culture and engagement, and why she'd tell her 25-year-old self to choose curious over right.
Manufacturing Stories: West Michigan is a podcast by The Pivot Group Network. thepivotgroup.org