In this episode, Guido Piquet is joined by Marc-François, a veteran in healthcare software and referral management with decades of experience working alongside ophthalmology practices. Marc-François breaks down where referral processes often fall apart, why silence after a referral hurts both patients and providers, and how better visibility can change the entire experience. It’s a grounded conversation about closing communication gaps, strengthening referral relationships, and making sure patients never feel lost between providers.

Connect with Marc-Françoisr: https://www.linkedin.com/in/marcfrancoisbradley/

THIS EPISODE IS BROUGHT TO YOU BY:

Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | ⁠⁠https://www.boostpatients.com⁠⁠

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Connect with Guido:

• ⁠⁠Guido's Linkedin⁠⁠ - https://www.linkedin.com/in/guidopiquet/

• ⁠⁠Mann Eye Institute's Website - https://www.manneye.comLinkedIn