Margaret Mary Devaney, Assistant Director for Quality and Risk at East and North Hertfordshire NHS Trust, and Anita Malana, Team Leader for Trauma, Orthopaedics and Private Theatres at the Royal Free London NHS Foundation Trust, draw on personal experiences to give a thought-provoking overview of quality improvement, approaches to safety and a learning culture in the NHS.

This emotive presentation was made at RCVS Knowledge’s National Summit for Supporting Quality Improvement in Veterinary Care 2019.

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