In this episode of Raving Fans Start Within, I sit down with Maria Jarrett, Consulting Manager at Velosio, to explore the essence of building raving fans. Maria shares her insights on the importance of recognition, consistency, and leading with care in cultivating a strong team culture. We dive into her journey from Broadpoint to Velosio, discussing how her outdoor hobbies inspire her work ethic and the value of active listening in fostering meaningful connections. Maria also highlights her passion for process improvement and how public recognition can celebrate team wins, especially in a remote work environment. Tune in for an engaging conversation that emphasizes the human side of business and leadership.