In this episode of the "Soft As Steel" podcast, host Dennis Doran interviews Mark Bridges, a seasoned consultant in the construction industry. They discuss the critical role of soft skills, such as trust and communication, in achieving success alongside technical expertise. Mark emphasizes the importance of collaborative relationships and effective communication in building trust and achieving win-win results. They also explore the impact of artificial intelligence and technology on workforce productivity and diversity, highlighting opportunities for innovation and the need for equity and social justice in the industry.